Are you heading to Customer Contact Week 2018 in Las Vegas? Call Center Services International will be at booth #526 in the CCW 2018 Expo Hall.
Let’s meet and discuss how establishing a world-class contact center in nearshore Mexico can help you expand agent capacity and reduce overhead costs by 40% to 60% while maintaining operational control and ensuring quality performance.
Why Mexico?
- Proximity to U.S. Cities. Convenient locations, same time zones as U.S.
- Workforce (Bilingual / Bi-Cultural). Largest English-speaking population in Latin America. Globally competitive rates.
- Region Infrastructure. Direct land fiber connections with the U.S. Stable power grid linked to the U.S.
- US and Mexico Relationship. Major U.S. companies have invested in Mexico, 3rd largest U.S. trading partner.
Read: 6 Reasons Why American Contact Centers Choose To Nearshore In Mexico
CCSI’s nearshore solution allows you to establish a Mexico contact center team that becomes an extension of your existing operation and is managed by your U.S. team. No more long, costly, and uncomfortable trips to be at your external contact center. Have better communication and better control of your operation.
Please contact us to discuss these and more advantages of Nearshore Mexico and let’s set up a quick meeting at CCW 2018 on June 20-22, booth #526.
We look forward to meeting you there!
CCW Las Vegas 2018 is the world’s largest contact center event where customer care, CX, and contact center leaders come together to discuss best practices in agent training, emerging call center technology, performance metrics, quality assurance, cost reduction, and other critical customer services priorities.