experienced management team

Management Team

Dedicated to ensure the successful establishment

experienced management team

At CCSI we take pride in our executive team, the leadership will take upon themselves to ensure and guarantee your success in Mexico, they will handle the organization's day to day responsibilities to manage all the major tasks for CCSI and will do it proactively following our certified guidelines that has shaped this company.

DEDICATED TO ENSURE THE SUCCESSFUL ESTABLISHMENT

Guided by a strong belief in serving the community and helping others, our leaders have a passion to manage and help CCSI be the best call center possible.

Management Team CCSI

EXECUTIVE MANAGEMENT TEAM

Eric Esparza
Eric EsparzaPresident
Jorge Oros
Jorge Oros VP of Operations
Frank Esparza
Frank Esparza VP of Sales and Marketing / Ph:(435)229-0863frank.esparza@bajacallcenters.com

GENERAL DIRECTORS

Luis Martinez
Luis MartinezGeneral Manager Otay
Gustavo Leon
Gustavo LeonGeneral Manager Plaza Agua Caliente
Cesar Martinez
Cesar MartinezGeneral Manager Bit Center

DEPARTMENT HEADS

Luis Veana
Luis VeanaIT Director
Samantha Rodríguez
Samantha RodríguezCompliance Manager
Sonia Valencia
Sonia ValenciaQA Manager
Israel Avila
Israel AvilaTraining & Organizational Development Manager

REDUCE AGENT COSTS BY 50% - 70%!

A nearshore collection center will reduce agent costs by 50%-70% and help you increase recoveries.

PCi
HIPPA
SIGE
ACA
CAC
RMA