
CORPORATE ADVANTAGE PROGRAM
Build the contact center floor to your specifications
Build the contact center floor to your specifications
This program allows you to establish a nearshore contact center with specific infrastructure requirements. You will approve, and fund capital start up and continuous expenses for the contact center.
This program is perfect for Corporations seeking to establish their own Mexico Call Center and are willing to invest in the startup costs for the operation. This will allow you to build the contact center floor to your specifications and control operational expenses.
Pricing for the Corporate Advantage Program ranges between $10 to $12 per agent per hour for the entire operation. CCSI will coordinate the infrastructure build-out and the continuous administration of the contact center. All startup and continuous operational expenses (salaries, rent, utilities, etc.) will be approved by you and billed as a pass-thru expense to your Corporate office. Our Corporate Advantage Program will allow you to build-out the Nearshore Contact Center to your specifications. Start-up and continuous operational expenses will be approved and billed as a pass thru expense (no markup).
The price depends on several factors, from Agent salaries, benefits, rent, overhead and IT needs. CCSI will put together a cost analysis detailing the startup investment and continuous operational costs.
Utilizing CCSI's nearshore approach will allow you to eliminate costly administrative personnel and unnecessary overhead.
Utilizing CCSI's nearshore approach will allow you to eliminate costly administrative personnel and unnecessary overhead.