NEARSHORE SUCCESS FOR BPO COMPANIES

BPO SERVICES

The Best Contact Center Solution for BPO Companies Seeking Nearshore Expansion!

NEARSHORE SOLUTION FOR BPO COMPANIES

Call Center Services International (CCSI) are experts at establishing Contact Center Operations in nearshore Mexico.

(CCSI) expands BPO operations and accelerates business growth by providing labor cost advantages, increased recruitment scalability, bilingual (English/Spanish) capabilities, and a dedicated workforce that is culturally and time zone aligned to U.S.

CCSI has state-of-the-art Contact Center space ready to go or we build a Center for your specifications. With over 35-years’ experience in Mexico, we virtually guarantee a smooth launch of your Mexico Center. Our expertise is in workforce recruitment, retention & development, corporate structure & labor law compliance, IT & Security systems, and administrative functions designed to make business in Mexico easy.

NEARSHORE SOLUTION FOR BPO COMPANIES

Benefits of a Nearshore BPO Center in Mexico:

CCSI’s expertise will allow you to establish a Mexico center with minimal risk and expense while maintaining operational control of agents, processes, IT systems, and performance objectives, enabling the Mexico Center to become an extension of your existing operation.

  • Workforce Capacity: Largest bilingual workforce (15+ million) in Latin America
  • Operational Redundancy: Greater business continuity with strategic locations within North America
  • Competitive Pricing: Provide Clients with globally competitive pricing and blended workforce options designed to WIN business and maintain margins.
  • U.S. Cultural & Time-Zone Alignment: Best aligned workforce to U.S. pop culture, news & sports events, and time zones.
  • Proximity & IT Infrastructure: Convenient travel and direct ISP Land Connection between the U.S. and Mexico.

MEET YOUR RECOVERY GOALS

Increase your agent capacity with bilingual, bicultural and FDCPA trained agents.
Tell us about your needs

MEET YOUR RECOVERY GOALS

Increase your agent capacity with bilingual, bicultural and FDCPA trained agents.

PCi
HIPPA
SIGE
ACA
CAC
RMA