The nation’s leading aesthetic dermatology group.
LaserAway Ramps Up Their Nearshore Customer Service Team In Mexico
Beverly Hills, CA– LaserAway, the leader in the aesthetics industry for hair removal, tattoo removal, body contouring & skin rejuvenation, is enjoying the success and growth of their Nearshore Customer Service Center in Baja California, Mexico.
Due to their increasing business and operations redundancy needs, LaserAway chose to partner with Call Center Services International (CCSI) in late 2017 to establish a Contact Center in Baja California, Mexico (just minutes from the San Diego border).
"The talented all-female team of Call Center agents of our nearshore location in Mexico has over-exceeded our expectations. We are very excited to continue working with CCSI on this new project." - Shereen Rabadi, LaserAway, Director of Client Services.
LaserAway launched their nearshore operations back in December 2017 with a 10-woman team and as of Spring 2018 has grown to 50 call center agents.
CCSI, a nearshore service provider that specializes in establishing contact centers in Mexico, has helped make the LaserAway Nearshore Center a successful venture. The Baja team exclusively handle incoming calls and appointment setting processes for LaserAway’s California customers.
LaserAway is the nation’s leading aesthetic dermatology group. With well over a decade of dedicated commitment to results and with hundreds of thousands of treatments performed, LaserAway has positioned itself as the industry leader in the rapidly growing aesthetic dermatology space.