Loan/Lease Servicing

Loan/Lease Servicing

Increase Loan Agent Capacity and Maximize Results!

NEARSHORE Loan Servicing Center

An experienced Nearshore Loan Servicing Contact Center in Mexico will help your business retain members, strengthen lending operations, close more loans, and grow your revenue with expanded lending service capacity, while maintaining operational control and ensuring performance.

Call Center Services International (CCSI) provides a World-Class Bilingual Workforce, State-Of-The-Art Infrastructure, and Nearshore Proximity to U.S. (minutes from the San Diego border or direct flights to Mexico City from major U.S. airports).

Our Contact Centers comply with the strict regulations of the Loan Servicing Industry and can meet your specific company needs.

LOAN SERVICING

Key Benefits of a Nearshore Loan Servicing Center:

  • Huge Cost Saving Opportunity on Loan Servicing Personnel and Infrastructure (Vs. U.S.)
  • Highly Trained and Highly Dedicated Bilingual Agents.
  • Seamless Extension of Your Loan Servicing Operation. Performance as Good as U.S. Counterparts
  • Complete U.S. Management Control of Your Nearshore Loan Servicing Center
  • Minimal “Out of Pocket” Investment
  • No Liability to U.S. Corporation (No Legal Rep. Needed)
  • Fixed Operational Expenses

Our Contact Center Agents Have Expertise in:

  • Payday Loans / Installment Loans
  • Credit Card Application
  • Auto Loans / Loan Settlement
  • Mortgage
  • Preapproval Processing
  • Redeem & Repossess
  • Financial Product Sales
  • Cross-Selling and Upselling
  • Applications by Phone
  • Inbound Customer Service Call Support
  • Borrower Verification Calls
  • Document Verification
  • Collections Support

You Decide How to Establish Your Nearshore Contact Center

Expand capacity quick and easy with our existing state-of-the-art infrastructure or build a call center from the floor up!

You Decide How to Establish Your Nearshore Contact Center

Expand capacity quick and easy with our existing state-of-the-art infrastructure or build a call center from the floor up!

PCi
HIPPA
SIGE
ACA
CAC
RMA