Our Facilities in Mexico
NEARSHORE Contact Center Facilities
Mexico has a State-Of-The-Art technology infrastructure and professional IT personnel to handle the most advanced Call Center requirements. Mexico’s proximity to the U.S. has afforded its citizens' strong English language skills and cultural alignment that few competing locations can offer.
We invite you to be our guest for a site visit to Mexico and experience the “nearshore” benefits that make this region the top choice for companies seeking to establish a cost-effective, bilingual, bi-cultural, and high-quality Call Center operation.
How we work is as important as where we work. Our world-class call center facilities are strategically located in Tijuana, Baja California and also in Mexico City. Our facilities currently have over 1800 FTEs with capacity for 2,000 more seats.
Plaza Agua Caliente Contact Center
Located in downtown Tijuana next to the Tijuana County Club and Golf Course.
- 10 minutes from San Diego, California
- Premier iconic building featuring 2 towers
- Tower 1 commercial tenants (Restaurants, Banks, Doctors)
- Tower 2 is the Grand Hotel (422 rooms and 5 star amenities)
- Meeting, Banquet rooms, Gym, Pool and Jacuzzi
- 24 hours security (Valid ID required to enter)
- 18 Floors; Underground parking
- Discount Hotel Rates for tenants
- T5 and Fiber Optic installed in building
Otay Contact Center
Call & Development Center located at Tijuana’s International Business Park.
- New 85,000 sqft Contact Center with 1,500 seat capacity
- Prime location, excellent access and proximity to US-Mexico International Border Crossing (10 minutes from San Diego)
- Across from UABC State University with a population of +22,000 students
- Gated business park with 24-hour security
- State-Of-The-Art Technology Infrastructure
Tijuana Bit Center
The Business Innovation and Technology Center is located at the financial district of Tijuana, space for Software and IT companies.
- Located 15 minutes from the San Diego International Border.
- 20,000 sf. building.
- Controlled access with 24-hour security.
- +300 seats
- Fiber Optic installed in the building.
Mexico City Reforma 39 Center
New Location! This new building is located in Reforma, one of the most important avenues in Mexico City, near the Financial District and Downtown.
- Located 20 minutes from the Mexico City International Airport.
- Fully equipped facilities: Lockers, Lunch Room, Training Room, Multipurpose Areas, customizable to your needs.
- +400 seats.
- Controlled access with 24-hour security (Valid ID required to enter).
Mexico City Reforma 99 Center
Located in the center of Mexico City Financial District, with 21 floors featuring a panoramic view of the city.
- State-of-the-art call center facility located just 20 minutes from the International Airport.
- Fully equipped facilities: Lockers, Breakroom, Training room, Conference room, Client Workspace and walking distance from 5-star Hotels.
- Scalable to 700+ seat capacity.
- 24-hour security guards, video surveillance and controlled biometric entry points.
- World-class IT infrastructure with redundant ISP providers and backup generators.