Mission, Vision & Values
CCSI's management team has over 35-years of expertise
CCSI's expertise in business functions includes U.S. Debt Collection, Inbound/Outbound Customer Service, Telephone Sales, Lead Generation, Order Fulfillment, and Back Office Process. This enables us to offer a wide range of solutions designed to implement and manage your call center according to your needs and business goals.
CCSI's management team has over 35-years of expertise in successfully establishing U.S. Companies in Mexico. We have the legal framework, technology infrastructure, and professional administrative personnel to get your center up and running quickly.
To provide our clients with a lower cost nearshore solution that delivers a talented workforce with top quality service and outstanding customer satisfaction.
Call Center Services International (CCSI) strives daily to be the world’s best value-based Call Center for Companies seeking a nearshore solution. Being the world’s best means providing exceptional call center value with highly skilled agents and outstanding customer satisfaction.
- Quality: Customer Satisfaction
- Growth: Agent Development
- Collaboration: Effective Communication
- Responsibility: Continuous Process Improvement
At CCSI we believe in continuously exceeding client expectations. Here's what some of our clients have to say about working with us and seeing results from our nearshore contact center approach.
The latest industry insights from CCSI specialists in establishing call Centers in Mexico. Topics include debt collection, customer service, contact center management and top stats for Mexico.
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Call Center Services International (CCSI) Management Team has over 35-Years of expertise
in successfully establishing U.S. Companies in Mexico.