
NEWS - Call Center Insights
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
We are social and emotional. We trust people we relate with, we trust in our family and friends. What if your call center agents could create a connection with the customer to increase their trust and, that way, increase sales, collections, or whatever performance goal you have, and, at the same, boost customer loyalty?
A Nearshore Collection Center Will Reduce Agent Costs by 50%-70% and Help You Increase Recoveries! Let’s discuss this huge cost-saving opportunity at the 2018 RMA International Annual Conference at the Aria Resort & Casino in Las Vegas, February 6-8. Visit our Booth #301!