
NEWS - Call Center Insights
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
TIJUANA, Mexico — As far as tech expos go, this was no CES, the Consumer Electronics Show held every year in Las Vegas. Here at the BIT Center in Tijuana, there were only a few dozen vendors — a social media firm; a consulting company that helps maquilas manage their inventory and customs paperwork.
But some here really believe the border city has a future as an innovation mecca, like Silicon Valley.
"It's got all of the right ingredients" said Olin Hyde, vice president of business development for a La Jolla-based company called ai-one.
Hyde's company just developed an artificial brain that he says can learn in the same way children do. And he hopes Tijuana's young and tech-minded will find ways to put it to good use. His company is holding a hackathon here in April, inviting developers from Tijuana and San Diego to do just that.
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