
CASE STUDY:
COMMUNICATION & PRODUCTIVITY SUCCESS
How to control a work-from-home nearshore operation?
How to control a work-from-home nearshore operation?
A Leading U.S. Cleaning Servicing Company needed to move its Nearshore call center operation to a Work-From-Home setting to guarantee business continuity during the pandemic. Required clear communication channels with their employees and a structured action plan for each team member to ensure productivity.
Discover how CCSI helped the Cleaning Servicing Company deployed an effective Work-From-Home Model for its 100-agent customer service operation.
CCSI’s Work-From-Home agents solutions provides Redundancy, Service and Staffing Objectives, and Operational and Security Control.
CCSI’s Work-From-Home agents solutions provides Redundancy, Service and Staffing Objectives, and Operational and Security Control.
To stay competitive in the industry and keep offering excellent service to your customers, you...
Join CCSI at LendIt Fintech USA 2021 Virtual Conference, April 27-29th. Learn how a Nearshore Contact...
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To stay competitive in the industry and keep offering excellent service to your customers, you...
Join CCSI at LendIt Fintech USA 2021 Virtual Conference, April 27-29th. Learn how a Nearshore Contact...