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CCSI White Papers

Download our White Papers to get more information about CCSI’s expertise!

Nearshore Auto Finance Know-How

Nearshore Auto Finance Know-How

Nearshore Contact Center Solutions have become an excellent opportunity for Auto Finance companies willing to reduce their costs without sacrificing performance and security.

Work-From-Home Location Study

Work-From-Home Location Study

We helped you collect data of the popular offshore and nearshore countries to choose the right call center location for a remote operation.

Case Study: WFH Communication & Productivity Success

Case Study: WFH Communication & Productivity Success

Discover how CCSI helped the Cleaning Servicing Company deployed an effective Work-From-Home Model for its 100-agent customer service operation.