
WORK-FROM-HOME AGENTS
Ensure Your Business Continuity And Service Levels
Ensure Your Business Continuity And Service Levels
Call Center Services International (CCSI) has expertise in staffing and deploying a Work-From-Home (WFH) agent model for our North American Clients. We created and developed technology platforms to make the WFH model plug and play. Our platform allows operational & security control and real-time monitoring of productivity & performance goals. This model ensures Business Continuity with minimal risk of system failures and workforce health interruptions.
Discover how CCSI helped a Leading U.S. Cleaning Servicing Company deploy an effective Work-From-Home Model for it 100-agent customer service operation.
Our agents have excellent interpersonal skills, motivated spirit, are IT knowledge, and have a service-oriented mindset.
Increase your agent capacity with bilingual, bicultural and FDCPA trained agents.