CASE STUDY:
COMMUNICATION & PRODUCTIVITY SUCCESS
How to control a work-from-home nearshore operation?
CASE STUDY:
Discover how CCSI helped the Cleaning Servicing Company deployed an effective Work-From-Home Model for its 100-agent customer service operation.
A Leading U.S. Cleaning Servicing Company needed to move its Nearshore call center operation to a Work-From-Home setting to guarantee business continuity during the pandemic. Required clear communication channels with their employees and a structured action plan for each team member to ensure productivity.
Discover how CCSI helped the Cleaning Servicing Company deployed an effective Work-From-Home Model for its 100-agent customer service operation.
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ENSURE YOUR BUSINESS CONTINUITY AND SERVICE LEVELS
CCSI’s Work-From-Home agents solutions provides Redundancy, Service and Staffing Objectives, and Operational and Security Control.
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CCSI Mexico is attending FinovateSpring 2026 in San Diego , represented by our nearshore experts Jose Ferreras and David Delgado . Date : May 5–7, 2026 Location : Sheraton San Diego Hotel & Marina...
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Call Center Services International (CCSI) is proud be exhibiting at the ACA International Convention & Expo 2026 at Booth 115 , taking place July 22-24 at the Rosen Shingle Creek in Orlando, Florida....
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At Call Center Services International (CCSI), we deliver nearshore contact center solutions that address today's most pressing operational challenges. We're heading to Las Vegas for CCW 2026 from...
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CCSI Mexico is attending FinovateSpring 2026 in San Diego , represented by our nearshore experts Jose Ferreras and David Delgado . Date : May 5–7, 2026 Location : Sheraton San Diego Hotel & Marina...
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February 2026 – Tijuana, Mexico. Call Center Services International (CCSI) had the pleasure of hosting Call the Car, a leading transportation services company, at their CCSI Tijuana contact center...
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