Call Center Security and Compliance: Certified Protection for Mexico

A dedicated Information Security Management structure, built on a robust security architecture as a foundation for governance, integrates IT, Compliance, Legal, and Operations. This ensures clear security ownership and accountability, formal policy enforcement, and executive visibility into risk, with threat management as a key component of risk oversight, making security predictable, scalable, and measurable for your Mexico-based operations.

We protect environments with enterprise-grade security tooling, including application security, that is actively monitored, not passively installed.

Our security measures safeguard endpoint devices and networks, featuring advanced malware protection to ensure comprehensive defense.

Our Security Controls Include:

• Centralized SIEM & 24/7 log monitoring
• Endpoint protection & EDR (Endpoint Detection and Response)
• Secure identity & access management (IAM)
• Network segmentation & firewalling
• Encryption of data at rest and in transit
• Secure remote access models
• Intrusion Detection & Prevention Systems (IDS/IPS)
• Vulnerability management & patch governance
• Vulnerability scanning
• Multi-factor authentication
• Security testing