SPECIALISTS IN ESTABLISHING
CONTACT CENTERS IN

SPECIALISTS IN ESTABLISHING CONTACT CENTERS IN

SPECIALISTS IN ESTABLISHING CONTACT CENTERS IN MEXICO

CCSI PROVIDES WORLD-CLASS CONTACT CENTER SOLUTIONS STRATEGICALLY LOCATED IN MEXICO

Call Center Services International (CCSI) is a World-Class Contact Center with strategic locations throughout Nearshore Mexico. We feature a professional, bilingual (English/Spanish), bicultural and performance-driven workforce from traditional brick-and-mortar centers and Work-From-Home models.

Our core business is to help you establish a high performance and cost-effective Nearshore Center in Mexico. CCSI’s solution will allow you to reduce labor and operational costs while accomplishing your corporate performance objectives.

Key Mexico contact center advantages

Proximity to the U.S.

Proximity to the U.S.

Short travel time through land crossing or direct flights.

Globally Competitive Rates

Globally Competitive Rates

Save up to 70% on operational cost compared with U.S. based call centers.
$10 -$15 USD fully burdened hourly rate

Bilingual Workforce

Bilingual Workforce

Mexico has the largest bilingual workforce pool in Latin America 15.6 million English speakers

Cutural Alignment CCSI Call Centers Mexico

Cultural Alignment

Bicultural workforce that is accustomed to American culture. 30% of our workforce has lived in the U.S.

State of the art infrastructure

State-Of-The-Art Infrastructure

Direct ISP Land Connection between the U.S. and Mexico.

Intellectual Property Baja Call Centers International

Intellectual Property

Mexico is the largest business partner of the U.S. having numerous trade agreements and intellectual property treaties

REDUCE YOUR COST BY UP TO 50%

Establish a Call Center in Mexico without legal exposure and minimal capital expenditure or with specific infrastructure requirements

Our rates are globally competitive between $10 to $15 USD

REDUCE YOUR COST BY UP TO 70%
REDUCE YOUR COST BY UP TO 70%

REDUCE YOUR COST
BY UP TO 70%

Establish a Call Center in Mexico without legal exposure and minimal capital expenditure or with specific infrastructure requirements

Our rates are globally competitive between
$9 to $14 USD

OUR FACILITIES & STRENGTHS

Bit Center CCSI Location
Otay Contact Center
Plaza Agua caliente
Reforma CCSI Location
Insurgentes CCSI Location
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Strategic Locations
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KPI Achievement
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Bilingual Employees
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Monthly Turnover Rate
Want to know more?

Want to know more?

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico.

(877) 399-3419