CONTACT CENTERS IN

Nearshore Inbound & Outbound Call Center Services
CCSI IS A CALL CENTER SERVICES PROVIDER STRATEGICALLY LOCATED IN MEXICO
Call Center Services International (CCSI) is a World-Class Contact Center with strategic locations throughout Nearshore Mexico. We feature a professional, bilingual (English/Spanish), bicultural, and performance-driven workforce from traditional brick-and-mortar centers and Work-From-Home models.
Our core business is to offer the best contact center solutions to help you establish a high-performance and cost-effective Nearshore Center in Mexico. CCSI’s solution will allow you to reduce labor and operational costs while accomplishing your corporate performance objectives.
Key Mexico contact center advantages
Bilingual Workforce
Mexico has the largest bilingual workforce pool in Latin America with 15.6 million English speakers

Cultural Alignment
Bicultural workforce that is accustomed to American culture. 30% of our workforce has lived in the U.S.
REDUCE YOUR COST BY UP TO 50%
We offer affordable call center services to help you establish a Call Center in Mexico without legal exposure and minimal capital expenditure or with specific infrastructure requirements.
Our rates are globally competitive between $11 to $16 USD


REDUCE YOUR COST
BY UP TO 70%
Establish a Call Center in Mexico without legal exposure and minimal capital expenditure or with specific infrastructure requirements
Our rates are globally competitive between
$10 to $16 USD
OUR FACILITIES
We have strategically located call centers in Tijuana, Mexico City, and Los Cabos.






OUR PURPOSE AS A CALL CENTER SOLUTION PROVIDER
Our purpose is to provide our clients with a lower-cost nearshore solution that delivers a talented workforce with top-quality service and outstanding customer satisfaction.

WANT TO KNOW MORE ABOUT OUR CALL CENTER SOLUTIONS?
We would be delighted to speak with you and provide call center support about your contact center services needs and the benefits of establishing a call center in Mexico.