SPECIALISTS IN NEARSHORE STAFFING

& AI AUTOMATION SOLUTIONS

Bilingual Nearshore Inbound & Outbound Call Center Services

SPECIALISTS IN NEARSHORE STAFFING & AI AUTOMATION SOLUTIONS

CCSI COST-EFFECTIVE CONTACT CENTER BILINGUAL STAFFING AND
AI SOLUTIONS

Call Center Services International (CCSI) specializes in cost-effective contact center solutions that help achieve performance goals while reducing labor and operational costs.

CCSI Staffing solution is strategically located in Mexico, offering a bilingual (English/Spanish) workforce that is professional, performance-driven, and culturally aligned with the U.S., that seamlessly integrates with your operations.

Our AI solutions, including Virtual Agents, Compliance Monitoring, Payment Processing, and Document Processing, enhance efficiency and improve customer interactions.

Why Mexico is Your Ideal Nearshore Call Center Location

Globally Competitive Rates

Globally Competitive Rates

Save up to 50% on operational costs compared with U.S. based call center companies.
$11 -$16 USD fully burdened hourly rate

State of the art infrastructure

State-Of-The-Art Infrastructure

Direct ISP Land Connection between the U.S. and Mexico.

Bilingual Workforce

Bilingual Workforce

Mexico has the largest bilingual workforce pool in Latin America with 15.6 million English speakers

Cutural Alignment CCSI Call Centers Mexico

Cultural Alignment

Bicultural workforce that is accustomed to American culture. 30% of our workforce has lived in the U.S.

Proximity to the U.S.

Proximity to the U.S.

Short travel time through land crossing or direct flights.

Intellectual Property Baja Call Centers International

Intellectual Property

Mexico is the largest business partner of the U.S. having numerous trade agreements and intellectual property treaties

UP TO 50% COST SAVINGS

We offer affordable call center services to help you establish a Call Center in Mexico without legal exposure and minimal capital expenditure or with specific infrastructure requirements.

Our rates are globally competitive between $11 to $16 USD

REDUCE YOUR COST BY UP TO 70%
REDUCE YOUR COST BY UP TO 70%

REDUCE YOUR COST
BY UP TO 50%

Establish a Call Center in Mexico without legal exposure and minimal capital expenditure or with specific infrastructure requirements

Our rates are globally competitive between
$10 to $16 USD

OUR NEARSHORE CONTACT CENTER LOCATIONS

Our call centers are located in Mexico City, Tijuana, and Guadalajara, providing access to a large pool of bilingual agents, cultural alignment, and a friendly business environment.

Mexico City

CCSI Mexico Call Centers

Guadalajara

CCSI Guadalajara Call Center

Guadalajara

CCSI Guadalajara Call Center

OUR PURPOSE AS A CALL CENTER SOLUTION PROVIDER

Our purpose is to provide our clients with a lower-cost nearshore solution that delivers a talented workforce with top-quality service and outstanding customer satisfaction.

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Strategic Locations
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KPI Achievement
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Bilingual Employees
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HERE IS WHAT OUR CLIENTS SAY ABOUT OUR OUTSOURCING
CALL CENTER SERVICES

Want to know more?

WANT TO KNOW MORE ABOUT OUR CALL CENTER SOLUTIONS?

We would be delighted to speak with you and provide call center support about your contact center services needs and the benefits of establishing a call center in Mexico.

(877) 399-3419