CONTACT CENTERS IN
Nearshore Inbound & Outbound Call Center Services
Nearshore Inbound & Outbound Call Center Services
Call Center Services International (CCSI) specializes in cost-effective contact center solutions that help achieve performance goals while reducing labor and operational costs.
CCSI Staffing solution is strategically located in Mexico, offering a bilingual (English/Spanish) workforce that is professional, performance-driven, and culturally aligned with the U.S., that seamlessly integrates with your operations.
Our AI solutions, including Virtual Agents, Compliance Monitoring, Payment Processing, and Document Processing, enhance efficiency and improve customer interactions.
Mexico has the largest bilingual workforce pool in Latin America with 15.6 million English speakers
Bicultural workforce that is accustomed to American culture. 30% of our workforce has lived in the U.S.
Our rates are globally competitive between $11 to $16 USD
Our rates are globally competitive between
$10 to $16 USD
We have strategically located call centers in Tijuana, Mexico City, and Guadalajara.
Our purpose is to provide our clients with a lower-cost nearshore solution that delivers a talented workforce with top-quality service and outstanding customer satisfaction.
We would be delighted to speak with you and provide call center support about your contact center services needs and the benefits of establishing a call center in Mexico.