CONTACT CENTERS IN
Nearshore Inbound & Outbound Call Center Services
Nearshore Inbound & Outbound Call Center Services
Call Center Services International (CCSI) is a World-Class Contact Center with strategic locations throughout Nearshore Mexico. We feature a professional, bilingual (English/Spanish), bicultural, and performance-driven workforce from traditional brick-and-mortar centers and Work-From-Home models.
Our core business is to offer the best contact center solutions to help you establish a high-performance and cost-effective Nearshore Center in Mexico. CCSI’s solution will allow you to reduce labor and operational costs while accomplishing your corporate performance objectives.
Mexico has the largest bilingual workforce pool in Latin America with 15.6 million English speakers
Bicultural workforce that is accustomed to American culture. 30% of our workforce has lived in the U.S.
Our rates are globally competitive between $11 to $16 USD
Our rates are globally competitive between
$10 to $16 USD
We have strategically located call centers in Tijuana, Mexico City, and Guadalajara.
Our purpose is to provide our clients with a lower-cost nearshore solution that delivers a talented workforce with top-quality service and outstanding customer satisfaction.
We would be delighted to speak with you and provide call center support about your contact center services needs and the benefits of establishing a call center in Mexico.