We’re Ready for the ACA International Convention!
The ACA International Convention is an unforgettable event offering valuable insights, practical solutions, and incredible networking opportunities for the credit and collection industry. This year, it will take place in Louisville, Kentucky, from July 23rd to 25th, 2025.

Discover Innovative Debt Collection Solutions at Booth 202

Call Center Services International (CCSI) will be exhibiting at Booth 202. We’re bringing innovative solutions to help you transform your receivables management and achieve outstanding results. Meet our experts and explore how we can help your business boost recoveries while reducing costs.

Nearshore Contact Center Staffing

CCSI helps expand your Debt Collection operation in Mexico with bilingual agents and significant cost savings. Our Nearshore team seamlessly integrates with your operation, allowing you to maintain full operational control.

Our Collection expertise includes Account Servicing, 1st & 3rd Party Recoveries, Legal Action Processes, Skip Tracing, Credit Bureau Reporting, and Placement Optimization across multiple collection sectors.

Benefits of Nearshore Debt Collection:

• Globally Competitive Rates: Save up to 50% versus U.S. centers.
• Bilingual Workforce: Largest bilingual labor pool (10+ million) in Latin America
• Cultural Alignment: 30% of the workforce has visited or lived in the U.S.
• U.S. Proximity: Easy travel (land/direct flights) & time-zone alignment
• Operational Control: Maintain control over Agents, IT systems, and processes to ensure optimal performance.
• Compliance & Security: Our agents are trained in FDCPA, HIPAA, and PCI standards.

AI-Powered Solutions

We’re excited to showcase our latest AI innovations tailored for the debt collection industry. Our AI-driven tools are designed to enhance your operations, streamline workflows, and maximize your bottom line.

Our AI-powered solutions include:

• Virtual Agents for early-stage collections.
• Compliance Monitoring to meet industry standards with ease.
• Integrated Payment Processing for secure and seamless transactions.
• Intelligent Document Processing to reduce manual workload and improve accuracy.

Schedule a Meeting with our Experts

Don’t miss the opportunity to connect with our Nearshore Experts at Booth 202. Or, This email address is being protected from spambots. You need JavaScript enabled to view it. at your convenience. We’ll be ready to answer your questions and explore how our solutions can support your collection goals.