We are excited to share that Call Center Services International will be speaking and exhibiting at Booth 211 at the highly anticipated ACA International Convention, which will take place at the Hilton San Diego Bayfront from July 21st to the 23rd.

Discover the Benefits of a Nearshore Debt Collection Center in Mexico

In today's ever-changing global Debt Collection industry, it has become imperative for organizations to optimize their operations, reduce costs, and enhance customer experiences. By establishing a Nearshore Debt Collection Center in Mexico, businesses can access numerous benefits that contribute to maximizing recoveries and overall success.

• Cost Savings: Mexico offers a highly competitive cost advantage, allowing companies to significantly reduce their labor and operational expenses by up to 50% without compromising performance.
• Bilingual Workforce: Our skilled debt collectors possess strong communication skills in English & Spanish and cultural alignment with the U.S., enabling them to connect effectively with debtors and negotiate successful resolutions.
• Proximity and Time Zone Alignment: Our geographical proximity allows for easier travel and management control. Additionally, our centers operate on PST and CST time zones, ensuring seamless communication between U.S. & Mexico teams.

CCSI Informative Session: Nearshoring & Maximizing Collections

Jorge Oros, CCSI’s President, will be speaking at the Innovation Stage about the key factors to consider in Debt Collection Nearshoring Solutions. You will be able to hear from experts who have established a nearshore team and discuss the Pros and Cons of this type of initiative. Learn how to choose the right solution providers and avoid common mistakes.

Innovation Stage | Sunday, July 21 | 5:40 PM - 6:00 PM

Schedule a Meeting with Our Nearshore Experts

Don’t miss the opportunity to meet our Nearshore Experts at Booth 211 during the convention or schedule a meeting at your convenience. Our team will provide insights into the advantages our Nearshore Debt Collection solution can bring to your organization.

About Call Center Services International

CCSI is a proud member of ACA International. With over 15 years of operational expertise in Debt Collection, CCSI is a World-Class Contact Center Service provider strategically located in Mexico to offer the best Nearshore contact center solution for companies looking to reduce labor and operational costs while accomplishing performance objectives.

About ACA International

The Association of Credit and Collection Professionals is a comprehensive, knowledge-based resource for success in the credit and collection industry. ACA brings together third-party collection agencies, law firms, asset buying companies, creditors, and vendor affiliates. ACA establishes ethical standards, produces a wide variety of products, services, and publications, and articulates the value of the credit and collection industry to businesses, policymakers, and consumers.