NEWS - Call Center Insights

San Diego, CA - December 10th. — Jevan Consulting today announced a new strategic collaboration with Call Center Services International (CCSI), a leading provider of nearshore healthcare contact center staffing and AI automation solutions from nearshore Mexico.

On October 17, 2025, Call Center Services International (CCSI) celebrated a major achievement with the inauguration of a new floor at our Guadalajara nearshore call center. This expansion signifies a key step forward in our growth journey and highlights our dedication to operational excellence as a contact center.

In September 2025, Call Center Services International (CCSI), a leading provider of Nearshore solutions, welcomed it's partner to it's Mexico City offices. The visit focused on reinforcing training for a new class of agents, conducting the Monthly Business Review (MBR) with key leaders from both organizations and fostering engagement and collaboration across teams.

We’re thrilled to announce that CCSI is returning to Used Car Week 2025, happening November 17–20 at the Red Rock Casino Resort & Spa in Las Vegas, NV! Visit us at Booth 417.

Get ready to boost the performance of your Auto Finance Operation at this year's Auto Finance Summit with Call Center Services International’s Nearshore Solution!

Stop by Booth 110 to discover this unique opportunity! Join us this October 15 – 17 at the Bellagio in Las Vegas.

In today's fast-paced business world, companies constantly search for innovative ways to make their operations more efficient and gain a competitive advantage.