NEWS - Call Center Insights
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
CCSI is excited to announce that we will be attending the upcoming MGMA Focus Financial Conference, taking place from April 25th to 27th at the beautiful Hilton San Diego Bayfront Hotel.
CCSI will exhibit at Booth 721 during Customer Contact Week, which will take place from June 3rd to 6th in Las Vegas.
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Having a bilingual workforce in your team is not only a plus for your business but also an essential requirement in today's market. The impact of having a bilingual call center can be significant, especially when considering the growing demand for bilingual workers.
The nearshore industry is experiencing consistent growth, with a yearly growth rate of around 6.7% (Frost & Sullivan, 2017). As a result, many U.S. companies are considering nearshore locations as part of their outsourcing strategy for contact center or software development operations.
Call Center Services International will be exhibiting at Booth #1016 at this year’s Fintech MeetUp, which will be held from March 3rd to the 6th at the Venetian in Las Vegas. Join us and discover why more and more companies are choosing Mexico for their contact center needs.
Call Center Services International will be participating in the upcoming MBA's Servicing Solutions Conference & Expo 2024, taking place at the Hyatt Regency in Orlando, FL, from February 20-23, 2024. We invite you to attend and visit us at Booth #307 to explore the benefits of establishing a Nearshore call center in Mexico.
We are excited to announce our participation at the RMA International Annual Conference 2024, taking place from February 5-8 at Aria Resort & Casino, Las Vegas. If you are in the receivables management industry, this is the big game for you to kickstart the new year.
The beginning of a new year presents an excellent opportunity to reflect and consider what we want to improve, accomplish, and initiate. It is during this time that we establish resolutions for the upcoming months.
