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NEWS - Call Center Insights
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
![call center needs and the benefits](/images/2020/02/26/call-center-needs-benefits__330x191.png)
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
Hiring is one of the most important processes there are in a contact center, why? because call center agents are the ones that talk with our customers live and action, many times they are who listen to their concerns, persuade them to buy, help them solve problems and questions they might have, and so on.
Call Center Services International (CCSI) will be exhibiting at this year’s Auto Finance Summit (AFS) at the Wynn Las Vegas this October 26-28.