Kellermeyer Bergensons Services
Leader in Corporate Facilities Management and Cleaning Services.
Kellermeyer Bergensons Services Launches Nearshore Operation in Tijuana
Kellermeyer Bergensons Services (KBS), the leader in Corporate Facilities Management and Cleaning Services, opened a Customer Service center in Baja California, Mexico. This nearshore center is fully integrated with the U.S. operation and will provide additional Customer Service capacity for KBS Clients.
The center opened with 35 agents and will scale to 95 by year's end. KBS will also benefit from over $3 million in labor cost savings annually. This will significantly impact bottom line profits for KBS.
“We are pleasantly surprised with your professionalism and dedication to learning KBS systems. You guys have done a tremendous job! There will be plenty of opportunities for you to grow with KBS” - Elva de la Torre KBS, Executive Vice President
KBS partnered with Call Center Services International to establish their nearshore center and provide Administrative Services such as workforce recruitment, HR and Payroll management, Corporate structure, IT services, and Operational oversight needed to ensure success in Mexico.
Kellermeyer Bergensons Services is the largest provider of technology-enabled, integrated interior and is the largest provider of technology-enabled, integrated interior and exterior property services to multi-region and multi-site customers in North America. With more than 41,000 active customer locations in all 50 U.S. states, KBS sets the industry standard for consistently delivering high-quality, compliant, and cost-effective service solutions.
Website: www.kbs-services.com
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