November 2025 – Call Center Services International (CCSI) is proud to commemorate the second anniversary of its partnership with Lendbuzz, a U.S leading auto finance company. A collaboration that demonstrates consistency, growth, and a strong focus on results.

To celebrate this milestone, the management team visited CCSI’s facilities in Mexico City to review performance, meet with their agents to align on goals, and recognize them. The visit concluded with a team-building bowling event to celebrate their joint accomplishments.

Two years ago, the company was in search of a strategic partner capable of providing the talent needed to support rapid business growth. In Mexico, they discovered a bilingual workforce with a cultural alignment that resonates with their customers.

"CCSI has been instrumental in helping us scale at the pace our business demands. As our portfolio grew, they provided the agility we needed to adjust our headcount and meet our goals without missing a beat." - Luke Lyons, Senior Manager, Servicing Operations

Since the beginning of the partnership, CCSI and the client have built a relationship based on trust, collaboration, and a deep understanding of operational needs. Throughout these years, CCSI has remained committed to listening, acting, and supporting timely solutions and consistent leadership.

"We have been impressed by the level of attention the CCSI leadership team gives our project. They take feedback constructively and implement strong action plans to address any challenges. It feels like a true partnership working together towards a unified goal." - Luke Lyons, Senior Manager, Servicing Operations

This ongoing commitment continues to guide the partnership and is reflected in the client experience with CCSI.

About Lendbuzz

Lendbuzz is an AI-based financial technology company that helps consumers obtain better access to credit when purchasing a vehicle. Powered by alternative data and machine learning algorithms, Lendbuzz can assess the creditworthiness of consumers with limited credit history—a group underserved by traditional banks. Through our auto dealership partners, Lendbuzz offers consumers attractive financing solutions while opening up opportunities for those dealerships to serve a more diverse customer base. Lendbuzz is headquartered in Boston, Massachusetts and was founded in 2015.

About Call Center Services International

CCSI specializes in cost-effective contact center solutions that help achieve performance goals while reducing labor and operational costs. CCSI Staffing solution is strategically located in Mexico, offering a bilingual workforce that is performance-driven and culturally aligned with the U.S. that seamlessly integrates with your operations.

Contact us at (877) 399-3419 or visit ccsi.com