HOW CCSI SUPPORTS LASERAWAY
Delivering Exceptional Patient Support for the Nation's Leading Aesthetic Dermatology Group
LaserAway Ramps Up Their Nearshore Customer Service Team In Mexico
Beverly Hills, CA — LaserAway, a leader in the aesthetics industry for hair removal, tattoo removal, body contouring, and skin rejuvenation, continues to experience success and growth through its nearshore customer service center in Baja California, Mexico.
Due to its increasing business growth and operational redundancy needs, LaserAway partnered with Call Center Services International (CCSI) in late 2017 to establish a contact center in Baja California, Mexico, located just minutes from the San Diego border.
LaserAway Grows Its Nearshore Team from 10 to 50 Call Center Agents
CCSI, a leading nearshore outsourcing provider specializing in establishing contact centers in Mexico, has helped make LaserAway's nearshore customer service center a highly successful operation. The Baja California team exclusively manages incoming customer calls and appointment scheduling for LaserAway's California locations, delivering exceptional customer service while supporting the company's continued growth.
To support its rapid business growth and operational redundancy strategy, LaserAway partnered with Call Center Services International (CCSI) in late 2017 to establish a nearshore contact center in Baja California, Mexico, located just minutes from the San Diego border.
"The talented all-female team of call center agents at our nearshore operation in Mexico has exceeded every expectation. We are excited to continue partnering with CCSI as we expand this successful initiative."
— Shereen Rabadi, Director of Client Services, LaserAway
LaserAway is the nation's leading aesthetic dermatology group, specializing in advanced laser hair removal, tattoo removal, body contouring, and skin rejuvenation treatments. With more than a decade of proven results and hundreds of thousands of successful procedures performed, LaserAway has established itself as a trusted leader in the rapidly growing aesthetic dermatology industry.
Learn more at www.laseraway.com.
OUR MANAGEMENT TEAM MAKES NEARSHORE OUTSOURCING EASY
Partner with an experienced management team committed to delivering exceptional customer service, seamless implementation, and long-term business success.
OUR MANAGEMENT TEAM MAKES NEARSHORE OUTSOURCING EASY
Partner with an experienced management team committed to delivering exceptional customer service, seamless implementation, and long-term business success.
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