Our contact centers are strategically located in Mexico's leading business hubs, providing direct access to skilled bilingual talent, modern infrastructure, and close proximity to the U.S. market.
Call Centers in Mexico’s proximity to the U.S. has afforded its citizens strong English language skills and cultural alignment that few competing locations can offer. With solid trade, finance, and business policies in place, Mexico's progress is steady. A wide range of U.S. businesses have turned their attention towards Mexico for low-cost nearshore contact center solutions to serve the North American market.
Mexico is one of the top call center countries having the largest English-speaking recruitment pool in Latin America, and has State-Of-The-Art infrastructure with fast communication channels that can be easily connected to U.S. carriers. Mexico represents an opportunity to reduce cost by allowing you to increase performance and invest in overall improvements for your company. By establishing a Nearshore Call Center in Mexico, your company can reduce costs by up to 50%.
Here are some key insights about these two regions to help you understand why these are the best locations
for a call center operation and make an informed decision of your call center site selection.
Mexico City and surrounding municipalities make it the second-largest metropolitan area in the world, with a population of 23+ million people. It’s one of the most important financial sectors of the world and has a rich and diverse culture; millions of international tourists visit the city every year.
Tijuana is in the State of Baja California, Mexico, which has over 3 million people and has 50,000 Call Center Seats, with 60% servicing North American clients through multiple channels, offering the best customer service.
Guadalajara offers a compelling blend of economic strength, a young workforce with a low turnover rate, and excellent connectivity, making it a prime destination for Nearshore Outsourcing and establishing Call Centers in Mexico.
Meet our talented bilingual call center agents. We would be delighted to give you a quick tour & services presentation.
Meet our talented bilingual call center agents. We would be delighted to give you a quick tour & services presentation.
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
