Client Testimonials
We believe in continuously exceeding client expectations
We believe in continuously exceeding client expectations
At CCSI, we take pride in our agents' excellent interpersonal skills, motivated spirit, IT knowledge, and service-oriented mindset. Our agents are also known for their ability to communicate, accomplish tasks, achieve goals, and diligent work ethic. Due to our proximity with the United States, our agents are fluently bilingual and bicultural, ensuring an experienced, diverse workforce capable of handling North American Clients.
At Call Center Services International (CCSI), we believe in continuously exceeding client expectations. Here's what some of our clients have to say about working with us and seeing results from our nearshore contact center approach:
It’s pretty impressive what we’ve been able to do in a short amount of time. We would not have grown, without the positive energy from a performance standpoint. Thank you guys for what you do!
"When we met the CCSI team, saw the operations, saw the depth and breadth of what they can do for us, we knew it was a Home Run"
Wakefield started an operations center in Tijuana to further diversify our employee base and to leverage the talent that is available in Mexico... Thank you for your commitment to Wakefield and for all you do!
We were able to answer the needs of our clients and consumers, and we are able to do that quickly. I think one of the biggest advantages that CCSI has for us is the ability to scale the project...
We really appreciate all the hard work you've done. We're also getting great customer feedback. You guys do a great job, and we really appreciate all the great effort you've done to help our customers.
We are pleasantly surprised with your professionalism and dedication to learning KBS systems. You guys have done a tremendous job! There will be plenty of opportunities for you to grow with KBS...
The talented all-female team of Call Center agents of our nearshore location in Mexico has over-exceeded our expectations. We are very excited to continue working with CCSI on this new project.
Congratulations on the success that y'all have had. The growth that this operation has experienced in a short time speaks to the dedication, professionalism and hard work that you have shown. Thank you for being valued members of the team!