Mexico City is the Ideal Contact Center Location
Mexico City is one of the most competitive cities in the world for call center operations, offering a combination of benefits that can’t be found anywhere else. From labor savings of 50% compared to the U.S., proficient English level, increased productivity with a 48-hours workweek, proximity, cultural alignment, and state-of-the-art infrastructure.
Due to its macroeconomic and political stability, low inflation, size and strength of its domestic market, and economic growth rate, it is the number one trading partner with the U.S., making this the ideal location to invest in nearshore contact center operations.
Mexico City and surrounding areas make it the second-largest metropolitan area in the world, with a population of 23+ million people. It’s one of the most important financial sectors of the world, concentrating more than 20% of the Mexican economy. With a rich and diverse culture, millions of international tourists visit the city every year.
Here are some key insights about this region to help you understand how your business can benefit by expanding its operations with a bilingual call center in Mexico City.
Mexico City Key Advantages
- Mexico call center pricing is 50% less that in the U.S. based call centers thanks to its Low-Cost wages for Call Center Agents, Software engineers and IT professionals.
- Large recruitment pool that speak North American English/Spanish and possesses great technical skills for customer service.
- Cultural and Time Zone alignment with U.S. markets matching U.S. call center hours of operations and allowing real time management.
- World-Class facilities and technology infrastructure capable of handling all kinds of contact center software.
Mexico City Key Advantages
Mexico call center pricing is 50% less that in the U.S. based call centers thanks to its Low-Cost wages for Call Center Agents, Software engineers and IT professionals.
Large recruitment pool that speak North American English/Spanish and possesses great technical skills for customer service.
Cultural and Time Zone alignment with U.S. markets matching U.S. call center hours of operations and allowing real time management.
World-Class facilities and technology infrastructure capable of handling all kinds of contact center software.
Mexico Statistics – Connectivity and Economic Potential
- Mexico City International Airport is the second busiest airport in all Latin America
- The eighth largest urban economy in the world with a GDP of U.S.$449 billion
- FDI Cities of the Future ranks Mexico City 7th in terms of future economic potential
- International business is increasingly investing in Mexico City’s central business district (70% of the total investment in the country)
Mexico Statistics
Connectivity and Economic Potential
Mexico City International Airport is the second busiest airport in all Latin America.
The eighth largest urban economy in the world with a GDP of U.S.$449 billion.
FDI Cities of the Future ranks Mexico City 7th in terms of future economic potential.
International business is increasingly investing in Mexico City’s central business district (70% of the total investment in the country).
Call Center Services International Mexico City Locations
Our contact centers in Mexico City have State-Of-The-Art technology infrastructure and professional IT personnel to handle the most advanced call center firms requirements.
We invite you to be our guest for a site visit our call centers in Mexico City and experience the nearshore Mexico outsourcing benefits that make this region the top choice for top call center companies.
Mexico City Reforma 99
Mexico City Reforma 93
Mexico City Reforma 39
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