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NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

call center needs and the benefits

Connect with our Nearshore Experts at the MGMA Focus Financial Conference

CCSI at MGMA Focus Financial Conference

CCSI is excited to announce that we will be attending the upcoming MGMA Focus Financial Conference, taking place from April 25th to 27th at the beautiful Hilton San Diego Bayfront Hotel.

This conference offers an excellent opportunity for healthcare industry professionals to connect with like-minded peers, gain valuable insights into improving patient care processes, and explore the latest solutions.

During MGMA Focus, you can meet our Nearshore Experts to discover a contact center solution that can reduce costs by up to 50%, enhance patient satisfaction, and optimize operational efficiency.

With over 15 years of experience, CCSI has helped numerous U.S. financial companies expand their call center operations in Mexico with bilingual agents that are culturally aligned with your customers.

As a SOC 2, ISO 20000, and PCI DSS-certified company, we prioritize security and compliance. Our agents are trained to adhere to HIPAA protocols to provide exceptional customer service and increase patient loyalty.

Schedule a meeting with our team and see if CCSI’s Nearshore Mexico Solution is a good fit for your needs.

 

About MGMA 

Medical Group Management Association (MGMA) is the premier association for professionals who lead medical practice. Since 1926, through data, people, insights, and advocacy, MGMA empowers medical group practices to innovate and create meaningful change in healthcare.