We’re thrilled to announce that CCSI is returning to Used Car Week 2025, happening November 17–20 at the Red Rock Casino Resort & Spa in Las Vegas, NV! Visit us at Booth 417.

 Call Center Services International (CCSI) specializes in Mexico-based Auto Finance Staffing and AI Automation solutions designed to reduce labor costs and increase operational efficiency. Our expertise covers loan origination, dealer support, customer care, ancillary sales, insurance validation, delinquencies, and repossession protocols.

We act as an extension of your Contact Center, leveraging our strategically located teams in Tijuana, Guadalajara, and Mexico City to give you full control over service levels, compliance, data security, and KPIs.

With proven experience supporting top companies such as Westlake Financial and Ally Bank, CCSI delivers:

• Skilled Bilingual Talent Pool
• Up to 50% Cost Savings
• Cultural Alignment with U.S. Customers
• Proximity for Management Oversight
• AI Technologies Built for Auto Finance

Join us at Booth 417 to explore how CCSI can scale your operations, improve efficiency, and optimize service. Contact us or call us now at (877) 399-3419 to schedule a 1:1 meeting.

About Used Car Week

Used Car Week is the premier annual event for the used-car industry, renowned for connecting every facet of the ecosystem from remarketing and dealer-consignor relations to auto finance, recovery, and repossessions. Bringing together top professionals and experts in venture investments, technology, and operations, the event offers expert-led sessions, networking opportunities, and the latest industry insights, making it the perfect platform to engage with key players and explore emerging trends and innovations.