
NEWS - Call Center Insights
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
We’re excited to announce that CCSI will attend Used Car Week 2024, which will take place from November 18 to 21 in Scottsdale, Arizona! This year marks a significant milestone as Used Car Week celebrates 25 years of bringing the vibrant used car industry together.
Call Center Services International (CCSI) provides Nearshore Contact Center Staffing and AI Automation Technology to the Auto Finance Industry. We have expertise in Loan Document Management, Customer Care, Payment Processing and Scheduling, Insurance Tracking, and more.
Our world-class contact centers are strategically located in Baja California—just minutes from San Diego, California—and in Mexico City and Guadalajara, which offer direct flights from major U.S. airports and provide a bilingual (English/Spanish) workforce and significant Labor Cost Savings.
Join us at Used Car Week! Don't hesitate to reach out if you want to explore how CCSI can help you increase efficiency and service capacity! Contact us or call us now at (877) 399-3419 to schedule a 1:1 meeting.
Used Car Week is renowned for connecting every facet of the used-car ecosystem, from remarketing and dealer-consignor relations to auto finance and repossessions. Whether you’re involved in venture investments or any other aspect of the industry, this event is the perfect platform to engage with key players and explore the latest trends and innovations.