
NEWS - Call Center Insights
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
Get ready to boost the performance of your Auto Finance Operation at this year's Auto Finance Summit with Call Center Services International’s Nearshore Solution! Stop by Booth 307 to discover this unique opportunity! Join us this October 29 – 31 at the Bellagio in Las Vegas.
Call Center Services International, a leading provider of Nearshore call center services, is proud to announce the opening of its new center in Guadalajara, Mexico. This expansion marks an exciting milestone for CCSI as it continues to grow its call centers in Mexico to help U.S. companies leverage the benefits of the country. The new center in Guadalajara is fully equipped with state-of-the-art technology, and it is strategically located close to the International Airport and 5-star hotels.
Tijuana, Mexico, July 31st, 2023. - Jason Vorderstrasse, Labor Attaché from the United States Consulate, visited Call Center Services International's (CCSI) Otay Facilities in Tijuana, Mexico. The visit aimed to learn about CCSI's Nearshore Call Center model and witness firsthand the talent of their bilingual agents.
We are thrilled to announce that Call Center Services International (CCSI) will be exhibiting at Booth 213 at the highly anticipated ACA International Convention & Expo. Taking place at the Hilton Chicago, this July 26th to the 28th.