NEWS - Call Center Insights
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
Get ready to boost the performance of your Auto Finance Operation at this year's Auto Finance Summit with Call Center Services International’s Nearshore Solution! Stop by Booth 307 to discover this unique opportunity! Join us this October 29 – 31 at the Bellagio in Las Vegas.
Call Center Services International, a leading provider of Nearshore call center services, is proud to announce the opening of its new center in Guadalajara, Mexico. This expansion marks an exciting milestone for CCSI as it continues to grow its call centers in Mexico to help U.S. companies leverage the benefits of the country. The new center in Guadalajara is fully equipped with state-of-the-art technology, and it is strategically located close to the International Airport and 5-star hotels.
All Stories
If you're thinking about outsourcing your customer service center, there are several factors to consider before making a decision. Perhaps you're in the early stages of searching for a solution that will help you cut costs and improve capacity and performance.
Tijuana, Mexico, July 31st, 2023. - Jason Vorderstrasse, Labor Attaché from the United States Consulate, visited Call Center Services International's (CCSI) Otay Facilities in Tijuana, Mexico. The visit aimed to learn about CCSI's Nearshore Call Center model and witness firsthand the talent of their bilingual agents.
In today's fast-paced business world, companies constantly search for innovative ways to make their operations more efficient and gain a competitive advantage.
We are thrilled to announce that Call Center Services International (CCSI) will be exhibiting at Booth 213 at the highly anticipated ACA International Convention & Expo. Taking place at the Hilton Chicago, this July 26th to the 28th.
Call Center Services International is a Healthcare Financial Management Association (HFMA) member. As a leading Nearshore Contact Center service provider, this membership reflects our commitment to delivering exceptional contact center solutions to the healthcare industry.
When we talk about Nearshore, many will mention its cost-saving advantage and the significant recruitment pool of call center agents, which are good things to consider for a contact center company. But, Did you know that Nearshore can improve your contact center performance?
