Our Facilities in Mexico

Our Facilities in Mexico

Our Mexico Contact Centers are Strategically Located in Mexico City, Tijuana, and Guadalajara

NEARSHORE Contact Center Facilities

Mexico offers state-of-the-art technology infrastructure and experienced IT professionals capable of supporting the most advanced contact center operations. Mexico's proximity to the United States has also helped develop a highly skilled bilingual workforce with the English language proficiency and cultural alignment that few competing destinations can offer.

We invite you to be our guest for a site visit to experience firsthand the advantages of nearshore outsourcing in Mexico. Discover why this region has become the preferred destination for companies looking to establish a cost-effective, bilingual, bicultural, and high-quality contact center operation.

Mexico has a State-Of-The-Art technology infrastructure

How we work is as important as where we work. Our world-class call center facilities are strategically located in Tijuana, Baja California, Guadalajara, and Mexico City. Our facilities currently employ over 3000 full-time staff with room to accommodate 1,000 additional workstations.

BE OUR GUEST FOR A SITE VISIT

Mexico City Centers

The principal key advantage of Mexico City Metropolitan Area is its large population of bilingual and bicultural people.
Nearshore Mexico City Contact Center

Mexico City Reforma 93 Center

The Reforma 93 Building features 17 Floors, all located in the heart of Mexico City's Metropolitan Area.

  • State-of-the-art call center facility located just 20 minutes from the International Airport and
    walking distance from 5-star Hotels
  • Fully equipped facilities: Lockers, Breakroom, Training rooms and Conference rooms.
  • 200 seats, with a scalable capacity of up to 600 seats
  • 24-hour security guards, video surveillance, and controlled biometric entry points
  • World-class IT infrastructure with redundant ISP providers and backup generators
Mexico City Contact Center

Mexico City Reforma 99 Center

Located in the center of Mexico City Financial District, with 21 floors featuring a panoramic view of the city.

  • State-of-the-art call center facility located just 20 minutes from the International Airport
  • Fully equipped facilities: Lockers, Breakroom, Training room, Conference room, Client Workspace and walking distance from 5-star Hotels
  • Scalable to 700+ seat capacity
  • 24-hour security guards, video surveillance, and controlled biometric entry points
  • World-class IT infrastructure with redundant ISP providers and backup generators

TIJUANA CENTERS

Tijuana's main benefit is its proximity to the U.S. a 10-minute drive from San Diego
Plaza Agua Caliente Contact Center

Plaza Agua Caliente Contact Center

Located in downtown Tijuana next to Tijuana's Country Club and Golf Course.

  • 10 minutes from San Diego, California
  • Premier iconic building featuring 2 towers
  • Tower 1 commercial tenants (Restaurants, Banks, Doctors)
  • Tower 2 is the Grand Hotel (422 rooms and 5-star amenities)
  • Meeting, Banquet rooms, Gym, Pool, and Jacuzzi
  • 24 hours security (Valid ID required to enter)
  • 18 Floors; Underground parking
  • Discount Hotel Rates for tenants
  • T5 and Fiber Optic installed in the building
Otay Contact Center

Otay Contact Center

Call & Development Center is located at Tijuana’s International Business Park.

  • New 85,000 sqft Contact Center with 1,500 seat capacity
  • Prime location, excellent access, and proximity to US-Mexico International Border Crossing (10 minutes from San Diego)
  • Across from UABC State University with a population of +22,000 students
  • Gated business park with 24-hour security
  • State-Of-The-Art Technology Infrastructure

GUADALAJARA CALL CENTERS

A city with growing economic strength, a young workforce with a low turnover rate, and excellent connectivity.

Guadalajara Call Center Country Club

Guadalajara CCSI Country Club

Located in the Financial District, featuring 1300 sqft space and a panoramic view of the Guadalajara Country Club.

  • State-of-the-art call center facility located just 25 minutes from the International Airport and walking distance from 5-star hotels.
  • Fully equipped facilities: Lockers, Breakroom, Training, and Conference rooms.
  • 500+ seats, with scalable capacity.
  • Controlled access with 24-hour security and video surveillance.
  • State-Of-The-Art technology infrastructure with redundant ISP.

VISIT OUR CALL CENTER FACILITIES

Meet our talented bilingual call center agents. We would be delighted to give you a quick tour & services presentation.

REQUEST A PERSONALIZED PROPOSAL

VISIT OUR CALL CENTER FACILITIES

Meet our talented bilingual call center agents. We would be delighted to give you a quick tour & services presentation.

REQUEST A PERSONALIZED PROPOSAL

Contact Us

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   5405 Morehouse Dr, Ste 310
       San Diego, CA 92121

   (877) 399-3419

   sales@ccsi.com

Industries

Financial Services

Healthcare

Automotive

BPO

Retail & E-commerce

Travel & Hospitality

Legal / Law Firms

Telecommunications

Mortgage / Real Estate

Technology

Newsletter

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.