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The Useful Guide to Write Thank you Messages for your Agents

Thank You Messages for Employees

Every season is a good season to thank your employees and all the people who have contributed to our teams, service, and company.

Some people can come up easily with unique, creative, and meaningful thank you messages for every occasion. But for most of us, it is really difficult to elaborate an appreciation message with those characteristics.

You can look for some pre-elaborated messages on the internet, but they might not say what you really want to say or will not have the same impact on your team since they are generic and lack personality.

We believe employee recognition should be a part of the responsibility of every leader to thank their team members with a sincere message. For that reason, we want to help you develop an original thank you message that will truly express what you feel for your team.

Here, you’ll find a guide to creating appreciation messages for your call center agents. We created a list of words from which you can choose to express your gratitude and some simple formulas that will facilitate this meaningful task.


Guide For Creating Thank You Messages for Employees:


Identify the Positive Effect, Result, or Impact:

You need to spot what you are thankful for: Is it because the team or the person achieved a milestone, overcame a challenge, or contributed to success? Let the person know how they positively impact the company.


Acknowledge Their Qualities and Actions:

Recognize the Team or Person’s qualities or actions that make that Positive Effect possible. Is it passion? Efficiency? Hard work? Maybe the three of them.


Express Your Gratitude:

Share how the achievement and the employee's qualities make you feel or what you would like to do to thank the person or team.


Here is a list of words you can use to elaborate an employee appreciation message:

How You Feel or Want to Express Gratitude

Person’s quality

Positive Effect

  • Recognize
  • Appreciate
  • Be proud
  • Pleasure
  • Thankful
  • Grateful
  • Congratulate
  • Acknowledge
  • Gratitude
  • Blessed
  • Lucky
  • Enjoy
  • Value
  • Delighted
  • Overwhelmed
  • Commitment
  • Dedication
  • Passion
  • Determination
  • Confidence
  • Enthusiasm
  • Devotion
  • Positive Attitude
  • Efficiency
  • Honesty
  • Willingness
  • Perseverance
  • Responsible
  • Hard work
  • Leadership
  • Sacrifice
  • Professionalism
  • Collaboration
  • Creativity
  • Adaptability
  • Reliability
  • Success
  • Achievement
  • Something well done
  • Good work
  • Contribution
  • Accomplishment
  • Excellence
  • Make a difference
  • Overcome challenges
  • Help us grow
  • Great performance
  • Perfect attendance
  • Support
  • Inspire
  • Exceed Expectations

Adverb to Highlight the Feeling

Adjectives to Accentuate the Quality or Effect




Thank You Message Template

Now that you have chosen the words you want to use, you can write a short thank you message. Or you can use these simple formulas:

I want to/I am/I feel  [How you feel or how you want to express gratitude]  for your  [Person’s quality or qualities]  that  [positive effect].

[Positive effect]  is possible thanks to your  [Person’s quality or qualities]. I want to/I am/I feel  [How you feel or how you want to express gratitude].

Your  [Person’s quality or qualities]  is what  [positive effect]  I want to/I am/I feel  [How you feel or how you want to express gratitude].


Examples of Thank You Messages Created With the Formulas:

 The next step is to combine the words you chose with the formula that works best for your words and create the message. Here are different examples on how to use them:


Thank you message for a positive employee:

I want to congratulate you for your extraordinary enthusiasm, passion, and positive attitude that always make a significant difference in our work environment.


Appreciation Message for an Employee with Professional Attitude:

I am truly thankful for your remarkable honesty and professionalism, inspiring the team to do their best. Thank you for all that you are.


Thank You Message for Good Performance:

Success is possible thanks to your amazing commitment and hard work. I feel deeply grateful for your effort.


Thank You Message Example for a Team Player:

Positive teamwork is possible thanks to your collaborative spirit and dedication. I am sincerely grateful for having you on our team.


Work Anniversary Message:

Your exceptional confidence and perseverance are what help you overcome every challenge. I am profoundly proud of your growth in the company.


Appreciation Message for Completing a Project:

Sacrifice and effort are what it takes to accomplish an outstanding project. I acknowledge your work and dedication.


Perfect Attendance Message:

Your extraordinary devotion and responsibility are what it takes to have perfect attendance. I value your day-to-day effort. Congratulations on your remarkable record!


Now it is time to compose personalized messages for your employees. Remember that this is just a guide on how to say thanks to your employees. Don't limit your creativity!


At Call Center Services International, we are grateful for having a hard-working and talented team that helps us provide an excellent service to our clients and make this company what it is. Contact us to learn more about CCSI.