CCSI is thrilled to join the HFMA Western Symposium, taking place January 18–21 at the Paris Las Vegas Hotel & Casino. This premier event brings together over 3,000 healthcare financial leaders and 300+ solution providers to explore the future of healthcare finance.

Solving Key Healthcare Finance Challenges

From managing complex healthcare finance challenges like rising operational costs to integrating new technologies, CCSI provides innovative, secure, and cost-effective contact center solutions for healthcare finance.

About CCSI: Deep Patient Financial Experience

Call Center Services International (CCSI) is a world-class contact center provider strategically located in Mexico. We offer the best nearshore solutions for healthcare finance, combining a highly skilled bilingual workforce with AI-powered tools to reduce costs while exceeding performance goals.

With 15+ years of proven patient financial experience, our services include:

• Patient Enrollment & Orientation
• Appointment, Transportation & Food Order Scheduling
• Claims & Insurance Processing
• Billing & Friendly Collections
• Medical Device Tech Support
• Medical Back Office Processes

Our Commitment to Healthcare Data Security

As a trusted HIPAA compliant call center, we help U.S. companies expand their operations to Mexico with confidence. Our healthcare data security protocols are backed by SOC 2, ISO, and PCI DSS certifications, and our HIPAA-trained agents ensure the highest standards of data protection and patient privacy.

Why Choose a Call Center in Mexico with CCSI?

• Bilingual Talent: Highly qualified English/Spanish workforce for seamless operations.
• Strategic Locations: Tijuana, Mexico City, and Guadalajara for time zone alignment and proximity to the U.S.
• Cultural Alignment: Shared values and standards for effective interactions with U.S. customers.
• Cost Advantage: Up to 50% labor cost savings without compromising quality or control.
• AI-Powered Solutions: Intelligent automation for improved satisfaction and efficiency, including virtual agents, compliance monitoring, payment processing, and document handling.

Planning to Attend the HFMA Western Symposium? Let’s Connect!

Schedule a meeting at HFMA with our experts to discuss how our patient financial experience and secure call center solutions can help you scale operations and leverage the latest technology.

Contact us today to book your meeting!