Big things are happening at CCSI! We’re thrilled to exhibit at Booth 715 during Customer Contact Week (CCW), which will take place from June 9-12, 2025, at the Caesars Forum in Las Vegas. 

CCW is one of the largest events in the customer contact industry. Participating in this event provides an excellent opportunity to network with professionals from various sectors, including CX, Retail, Banking, Financial Services, Insurance, Healthcare, and Travel. 

Stop by Booth 715 and Let's Explore Together the Best Solutions for Contact Centers  

Our experts will be happy to introduce our Nearshore Staffing and AI Contact Center Solutions. Let’s share ideas and explore new ways we can help your business boost performance with innovative solutions. 

About CCSI 

Call Center Services International is a world-class contact center service provider strategically located in Mexico to offer the best Nearshore contact center solution and AI tools for companies looking to reduce labor and operational costs while achieving performance goals.  

We have a proven track record of over 15 years of experience helping U.S. companies expand their contact centers in Mexico with talented bilingual agents and world-class infrastructure with robust information security, complying with strict certifications and standards, including SOC 2, ISO 20000, PCI DSS, and HIPAA. 

Why CCSI? 

• Bilingual talent: You will have a qualified bilingual (English/Spanish) workforce for your operations. 
• Strategic location: We operate from Tijuana, Mexico City, and Guadalajara, key locations that offer time zone alignment and proximity to the U.S. 
• Cultural Alignment: Our culture perfectly aligns with North America, based on ethics, commitment, and high standards, allowing effective interactions with U.S. customers and colleagues. 
• Globally competitive rates: Mexico offers a significant cost advantage, allowing a cost reduction of up to 50% without compromising quality or operational control.  
• AI-Powered Solutions: Our AI solutions are designed to improve customer satisfaction through intelligent automation, increasing process efficiency, and reducing live-agent time and cost. These include Virtual agents, Compliance Monitoring, Payment Processing, and Document Processing. 

Meet us at CCW Las Vegas 

Don't miss the opportunity to connect with our experts at CCW 2025. Schedule a meeting to discuss how we can help you adopt the latest technologies and grow your operations successfully. Contact us today!