CCSI will exhibit at Booth 721 during Customer Contact Week, which will take place from June 3rd to 6th in Las Vegas.

We will present our Nearshore Mexico Call Center Solution designed for companies looking to expand their contact centers with bilingual agents at a fraction of the cost compared with the U.S. while maintaining complete control of their operations.

Why Mexico?

Join us and discover the key advantages of Nearshore Mexico. This destination offers unique benefits that other locations cannot match. These advantages include:

• Access to the largest bilingual (English/Spanish) workforce in Latin America
• Our workforce in Mexico is culturally aligned with North American clients
• Significant labor and operational cost savings of up to 50%
• Proximity to the United States allows for efficient management control
• Time zone alignment that allows ease of collaboration between teams

Call Center Services International has a proven track record of over 15 years of experience helping U.S. companies expand their contact centers in Mexico with world-class infrastructure and robust information security, complying with strict certifications and standards, including SOC 2, ISO 20000, PCI DSS, and HIPAA.

Customer Contact Week (CCW) is one of the largest events in the customer contact industry. Participating in this event provides an excellent opportunity to network with professionals from various sectors, including CX, Retail, Banking, Financial Services, Insurance, Healthcare, and Travel.

Attending CCW allows you to discover innovative solutions and strategies that can significantly improve the efficiency of your contact center operations.

Schedule a meeting with our Nearshore Experts during CCW to learn more about the Mexico Advantage and how it can benefit your organization. Our team will be delighted to answer all your questions and provide a tailored proposal for your call center needs.