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Problems Hiring and Retaining Employees? | RMAi Annual Conference 2024

CCSI at the RMA International Annual Conference

We are excited to announce our participation at the RMA International Annual Conference 2024, taking place from February 5-8 at Aria Resort & Casino, Las Vegas. If you are in the receivables management industry, this is the big game for you to kickstart the new year.


Join us at the panel Problems Hiring and Retaining Employees? Consider Nearshore/Offshore Solutions, where top executives in the Nearshore and Offshore Debt Collection industry will explain what their clients consider in terms of who, what, and where to set up a Nearshore Or Offshore Call Center Solution. You will learn the Pros and Cons of outsourcing nearshore or offshore and the Dos and Don’ts of different structures for each.

 This educational session will take place on Wednesday, February 7th, from 4 – 5 PM at Juniper 1 (see the agenda here).


Bringing over 15 years of expertise in the Debt Collection and Financial Services Industries, Call Center Services International has successfully established Nearshore Debt Collection Centers in Mexico for top U.S. companies seeking greater workforce capacity and operational cost reduction. Our goal is to ensure that your receivables recovery goals are met and surpassed by adding bilingual, bicultural, and FDCPA-trained agents to your workforce.


Explore the advantages of a Nearshore contact center in streamlining your debt collection operational expenses while, at the same time, boosting your recovery rates.


We would be delighted to meet with you at the RMAi Conference and discuss how a Nearshore Debt Collection Center can increase recovery capacity, reduce operational costs, and improve bottom-line Profits for your company!


Don’t miss this opportunity! Stop by the panel or schedule a personalized meeting with one of our Nearshore Experts to learn more, please contact us at (877) 399-3419. We look forward to connecting with you in Las Vegas!

About RMA International

RMAi is a nonprofit trade association that represents more than 550 companies that support the purchase, sale, and collection of performing and nonperforming receivables on the secondary market. RMA member companies work in a variety of financial services fields, including debt-buying companies, collection agencies, law firms, originating creditors, international members, and industry-related product and service providers.


About Call Center Services International

CCSI is a proud member of RMA International. With over 15 years of operational expertise in Debt Collection, CCSI is a World-Class Contact Center Service provider strategically located in Mexico to offer the best Nearshore contact center solution for companies looking to reduce labor and operational costs while accomplishing performance objectives.