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NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

call center needs and the benefits

Discover Nearshore Mexico with CCSI at MBA's Servicing Solutions Expo 2024

CCSI Booth 307 at MBA Servicing

Call Center Services International will be participating in the upcoming MBA's Servicing Solutions Conference & Expo 2024, taking place at the Hyatt Regency in Orlando, FL, from February 20-23, 2024. We invite you to attend and visit us at Booth #307 to explore the benefits of establishing a Nearshore call center in Mexico.


MBA's Servicing Solutions Conference & Expo is the "must attend" industry event for servicers and servicing providers. Get trusted insight and resources, collaborate with industry peers, and explore servicing solutions to increase performance and efficiency.


CCSI will be presenting a solution that can help your company increase workforce capacity with bilingual agents, provide location redundancy, and improve the bottom-line performance of your mortgage servicing call center.


With over 15 years of expertise, CCSI has been a key player in helping top financial companies expand their operations while reducing costs by establishing Nearshore Contact Centers in Mexico.


Our Nearshore Solution is designed to empower companies to maintain full control of their operation and processes and ensure information security. CCSI is proud to be SOC & ISO 20000 certified, as well as PCI & HIPAA Compliant.


Don't miss the opportunity to connect with CCSI at Booth #307. Our Nearshore Experts will be there, ready to answer your questions.


For a more personalized experience, we encourage you to schedule a meeting with us in advance. Contact us today to secure your spot and explore how our Nearshore solution can benefit your business.

 

About MBA

Mortgage Bankers Association (MBA) is the only association representing all segments of the real estate finance industry. MBA unites the interests of diverse stakeholders, from Main Street to Wall Street, spanning all aspects of real estate finance, including commercial, multifamily, and residential.

 

About CCSI

Call Center Services International (CCSI) is a World-Class Contact Center Service provider strategically located in Mexico to offer the best Nearshore contact center solution for companies looking to reduce labor and operational costs while accomplishing performance objectives.