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The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

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CCSI Mexico at Finovate San Diego: Nearshore Cost Savings for Banks

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CCSI Mexico is attending FinovateSpring 2026 in San Diego, represented by our nearshore experts Jose Ferreras and David Delgado.

  • Date: May 5–7, 2026
  • Location: Sheraton San Diego Hotel & Marina

FinovateSpring is the premier fintech event showcasing live demos, senior banking leaders, and cutting-edge innovation. We're thrilled to be back, and we can’t wait to meet you there.

CCSI: A Trusted Partner for U.S. Financial Institutions

Call Center Services International (CCSI) is a specialized nearshore contact center provider serving U.S. financial institutions for more than 15 years.

What we do:

  • Operate bilingual, Mexico-based teams fully aligned with U.S. time zones and culture
  • Deliver customer support, fraud prevention, and back-office services for banks, credit unions, and fintechs
  • Maintain enterprise-grade security certifications: SOC 2, ISO 27000, PCI DSS, and HIPAA

Why banks trust CCSI:

We don't generalize. We focus exclusively on regulated industries where compliance, data security, and customer experience cannot be compromised.

CCSI delivers financial services BPO tailored for regulated environments.

 

Why FinovateSpring Matters for Banking Leaders

FinovateSpring is a premier fintech event that brings banks, credit unions, and innovators together under one roof.

By the numbers:

  • 1,200+ senior-level attendees
  • 600+ leaders from financial institutions
  • 50+ live demos
  • Executive networking + credit union and community bank spotlights

 

Key themes you'll see on stage:

  • Customer experience (CX)
  • AI and automation
  • Fraud prevention
  • Digital banking
  • Embedded finance

 

The Cost Crisis in Banking Contact Centers

Banks and fintechs face intense pressure to reduce costs while improving CX. two goals that often conflict.

Why is this so hard right now?

  • Labor costs continue rising across U.S.-based contact centers
  • Compliance requirements expand every year, adding overhead
  • Technology investments are necessary but expensive to maintain

Financial institutions need secure, scalable, and cost-effective customer support solutions that don't force trade-offs between quality and budget.

That's why banking customer support outsourcing must balance cost, compliance, and quality.

 

The CCSI Mexico Nearshore Advantage

CCSI Mexico delivers a proven nearshore model built specifically for U.S. banks and fintechs.

What you get:

  • Bilingual, Mexico-based teams – Culturally aligned, fully synchronized with U.S. time zones
  • Cost reduction up to 50% – No compromise on service quality or operational standards
  • 15+ years' experience – Dedicated to serving U.S. financial institutions
  • Enterprise-grade security – SOC 2, ISO 27000, PCI DSS, HIPAA compliant

 

Meet Jose and David at FinovateSpring

 

Jose Ferreras 

Nearshore expert, CCSI Mexico

David Delgado

Nearshore expert, CCSI Mexico

 

When you sit down with Jose and David, you're not getting a generic sales pitch. You're getting:

  • Personalized discussions about your specific contact center challenges
  • Real answers on how nearshore solutions impact your bottom line
  • Immediate guidance on security, compliance, and implementation
  • Live walkthroughs showing how CCSI Mexico integrates with your existing fintech stack

 

Book Your One-on-One Meeting

Book a one-on-one meeting with the CCSI team at FinovateSpring.

Spots are limited – first come, first served.

 

 

 

Can't Make It to San Diego?

No problem. You can still get the conversation started. Schedule a virtual consultation before or after the conference.

 

Let's Talk About Your Bottom Line

CCSI Mexico delivers nearshore cost savings, enterprise-grade compliance, and 15+ years of experience serving U.S. financial institutions.

 

Visit our website: ccsi.com

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