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NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

call center needs and the benefits

Meet Us At The 2017 DBA Annual Conference

Meet Us At The 2017 DBA Annual Conference

Would you like to Reduce Debt Collection Agent Labor Costs? If so, let's meet at the 2017 DBA International 2017 Annual Conference in Las Vegas, February 7-8 to discuss how.

Call Center Services International (CCSI) has a proven Debt Collection Solution for Reducing Agent Labor Costs from our near-shore call center facilities in Baja California.

The advantages of a Baja Center are:

- 50% Per Labor Hour Cost Savings
- Abundance of performance driven, bilingual and FDCPA trained Agents
- World Class Center (ISO & PCI compliant) minutes from San Diego, CA

This is NOT “outsourcing”, rather your Baja Collections Floor becomes an extension of your operation and is managed by your management team as part of the recovery strategy. This allows you to establish a satellite operation without legal exposure in Mexico and with minimal capital expenditure.

Please contact us to discuss these benefits to your Recovery Processes in Baja. We will be available at the DBA Conference on February 7-8, and look forward to speaking with you there.

Call: (877) 399-3419

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