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NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

call center needs and the benefits

Meet Us At The California Association of Collectors 2017 Conference

Meet Us At The California Association of Collectors 2017 Conference

A Nearshore Collection Center Will Reduce Agent Costs by 50%-70% and Help You Increase Recoveries. Let's meet and discuss this cost saving opportunity at the California Association of Collectors (CAC) 2017 100th Annual Conference & Expo at Omni Rancho Las Palmas Resort and Spa in Rancho Mirage, CA, October 9-10.

Call Center Services International works with businesses like Wakefield & Associates, TEMPOE, and Check N’ Go to help them establish nearshore satellite collection centers in Mexico and make sure their receivables recovery goals are met with professional, bilingual and FDCPA trained agents.

Key Advantages Of A Nearshore Collection Recovery Center:

• Convenient Proximity to U.S. Border: Baja California, minutes from San Diego, CA. Or Mexico City, 3 hours from major U.S. airports
• Competitive Labor Rates and Professionalism: 50% to 70% less cost than U.S. agents. Best attitude and work ethic in the industry.
• Largest Bilingual (English/Spanish) Workforce in Latin America.
• Excellent Cultural Alignment with U.S. Consumers.
• World-Class Facilities and Technology Infrastructure.

We would be delighted to chat with you at the CAC Convention to discuss how a Nearshore Collection Center would benefit you by Increasing Recoveries and Reducing Operational Expenses.

Discover Nearshore Debt Collection Success in Mexico! Please contact our Sales Line (877) 399-3419 to schedule a quick meeting at the event.

About California Association of Collectors (CAC)

Founded in 1917, the California Association of Collectors (CAC) is the first organized association of collection professionals in the country and the founding unit of ACA International, the Association of Credit and Collection Professionals. As the largest state unit of credit and collection professionals, CAC provides a platform for its members to unite and better the collection industry in California. CAC members include: third-party collection agencies, creditors, asset buyers, attorneys, and vendor associates. www.calcollectors.net

About Call Center Services International

Call Center Services International (CCSI) helps US companies establish high-performance nearshore Contact Centers in Mexico, providing a World-Class Bilingual Workforce, State-Of-The-Art Infrastructure, and Proximity to the U.S. (minutes from the San Diego border or in Mexico City). Contact us at (877) 399-3419.