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NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

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Celebrating 6 Years of Establishing Call Centers in Mexico

Celebrating 6 Years of Establishing Call Centers in Mexico
CCSI turns 6 this month! Six years ago, we founded Call Center Services International with the vision of providing a cost effective nearshore Contact Center solution that delivers a talented workforce with outstanding performance and customer satisfaction.

At the end of our first year, CCSI had 3 clients and 50 agents. Today, we have 12 clients and over 300 employees. Our clients have turned to our expertise in establishing Contact Centers in Mexico, backed with our commitment to assure performance driven results, excellent agent development and continuous process improvement.
None of this would be possible without our agents and administrative team, who give their best to our clients success each day.

CCSI's vision is to strive on a daily basis to be the world's best value based Contact Center for companies seeking a nearshore solution.

Thanks to all our clients and employees for helping us build a world-class Contact Center focused on success. We look forward to helping our clients accomplish their goals and much more in the years to come.

See what our clients are saying about working with us!