
NEWS - Call Center Insights
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
Call Center Services International President Eric Esparza recently talked to Nearshore Americas about how the interest in the region's talent is growing. "This link has been largely motivated by the needs of US-based companies, mainly in the financial sector, looking for a highly talented and cost effective workforce," said Mr. Esparza
He stressed that the Baja region has excelled in providing Southern California with cost-effective nearshore solutions, especially in the sectors of IT Help Desk, Server Management, Virtualization, Network Management and Software Development.