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NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

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Join us at HFMA Annual Conference & Learn About Nearshore Mexico

CCSI Exhibiting at Booth 500 at the HFMA Annual Conference

We’re excited to announce that CCSI will be exhibiting at Booth 500 for the HFMA Annual Conference, taking place from June 25th to the 28th at Gaylord Opryland in Nashville.

HFMA Annual Conference is the premier event in healthcare finance, bringing together more than 3000 healthcare financial leaders and over 300 solution providers.


At our booth, we’ll be presenting our Nearshore Mexico call center solution for healthcare financial companies. Mexico provides unique benefits to call center operations, including labor cost savings by up to 50%, improved patient satisfaction, and increased operational efficiency.


CCSI has over 15 years of experience in the financial industry. We are SOC 2, ISO 20000, and PCI DSS certified company, and we ensure our agents are trained to follow HIPAA/Security protocols to provide exceptional customer service and increase patient loyalty.

Let’s Schedule a Time to Meet at the HFMA Annual Conference!

Contact us today to This email address is being protected from spambots. You need JavaScript enabled to view it.with one of our Nearshore Experts. We would be happy to discuss how a Call Center in Mexico can benefit your company in more detail.



About HFMA

The Healthcare Financial Management Association (HFMA) helps its members achieve optimal performance by providing the practical tools and solutions, education, industry analyses, and strategic guidance needed to address the many challenges that exist within the US healthcare system.


About Call Center Services International

CCSI is a world-class Nearshore Contact Center Service Provider strategically located in Mexico to provide globally competitive rates, a bilingual (English & Spanish) and culturally aligned workforce, proximity to the U.S., and State-of-the-Art Infrastructure.