We would be delighted to speak with you

NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

call center needs and the benefits

Meet Us At The 2018 RMA International Annual Conference

Meet Us At The 2018 RMA International Annual Conference

A Nearshore Collection Center Will Reduce Agent Costs by 50%-70% and Help You Increase Recoveries! Let’s discuss this huge cost-saving opportunity at the 2018 RMA International Annual Conference at the Aria Resort & Casino in Las Vegas, February 6-8. Visit our Booth #301!

Call Center Services International’s nearshore solution will allow you to establish a world-class Debt Collection Center in Mexico.

Key advantages of a Nearshore Center:

• Abundant bilingual workforce. Wait till you meet our performance-driven and FDCPA trained Agents.
• Proximity to U.S. CCSI Centers Located minutes from the San Diego border.
• Secure World-Class Facilities & Infrastructure (ISO Certified, PCI & HIPAA compliant).


This is NOT “outsourcing”, rather your Nearshore Collections Floor becomes an extension of your operation and is managed by your U.S. team as part of the existing recovery strategy. This allows you to establish a satellite operation without legal exposure in Mexico and with minimal capital expenditure.


Please contact us to discuss these benefits to your Recovery Processes in Mexico or to set up a quick meeting at the RMA Conference on February 6-8.


We look forward to meeting you there!

Call: (877) 399-3419

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

CCSI is a proud member of RMA International.


About Receivables Management Association International (RMA)
Receivables Management Association International (formerly DBA International) is the nonprofit trade association that represents more than 550 companies that support the purchase, sale, and collection of performing and nonperforming receivables on the secondary market.


About Call Center Services International (CCSI)
CCSI provides a World-Class Bilingual Workforce, State-Of-The-Art Infrastructure, and Proximity to the U.S. (minutes from the San Diego border). Our core business is to help you establish a high-performance yet cost-effective nearshore Contact Center in Mexico that will allow you to expand your U.S. operation with bicultural & bilingual agents.