If your goal for 2014 includes Increasing Agent Recovery Horsepower, then we want to meet you at the 17th Annual DBA International Conference in Las Vegas, February 5th to the 7th...

 

Call Center Services International (CCSI)has a proven Debt Collection solution that will allow you to increase Agent Recovery Horsepower from our near-shore collection center located in Baja California, Mexico (minutes from San Diego). The advantages of Baja California are the abundance of performance driven, bilingual and FDCPA certified Agents that are significantly less cost than their U.S. counterparts.

 

This is NOT “outsourcing”, rather your Baja California collections floor becomes an extension of your U.S. operation and is managed by your U.S. team as part of the recovery strategy. This allows you to establish a satellite operation without legal exposure in Mexico and with minimal capital expenditure.