We would be delighted to speak with you

NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

call center needs and the benefits

Meet Us At The 2014 DBA International Conference

Meet Us At The 2014 DBA International Conference
If your goal for 2014 includes Increasing Agent Recovery Horsepower, then we want to meet you at the 17th Annual DBA International Conference in Las Vegas, February 5th to the 7th...
Call Center Services International (CCSI)has a proven Debt Collection solution that will allow you to increase Agent Recovery Horsepower from our near-shore collection center located in Baja California, Mexico (minutes from San Diego). The advantages of Baja California are the abundance of performance driven, bilingual and FDCPA certified Agents that are significantly less cost than their U.S. counterparts.
This is NOT “outsourcing”, rather your Baja California collections floor becomes an extension of your U.S. operation and is managed by your U.S. team as part of the recovery strategy. This allows you to establish a satellite operation without legal exposure in Mexico and with minimal capital expenditure.

Please contact us at (877) 399-3419 to discuss how establishing a Collections Floor with CCSI will help your organization increase recoveries, reduce costs and improve bottom-line performance. We look forward to meeting you at the DBA International Conference in Las Vegas.