NEWS - Call Center Insights
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
We are excited to announce that Call Center Services International is one of the major sponsors for the SOCAP International Southwest Regional Chapter - Customer Experience: Winners, Losers and Ones to Watch at Petco Park in San Diego, CA, on May 17, 2017.
This is a great educational event to learn from companies that have gone beyond conventional customer service, support and satisfaction with a purpose designed customer experience (CX).
Following the keynote presentation and workshop, attend you'll enjoy a tour of Petco Park along with watching the Padres and Brewers baseball game.
We would be delighted to meet you at the event and discuss how CCSI can help your Company increase agent capacity, provide nearshore location redundancy and improve bottom-line performance. Let us know if you are going to the event and discover more about CCSI’s contact center facilities in Mexico, our proximity to San Diego, CA, and our world-class call center agents. ? (435) 229-0863
About SOCAP International
Founded in 1973, the Society of Consumer Affairs Professionals in Business (SOCAP International) represents a thriving global profession of best-in-class customer care experts across all industries. SOCAP is a member-driven organization committed to promoting customer care and customer engagement as a competitive advantage in business.
About Call Center Services International
CCSI is a World-class Contact Center strategically located in Baja California, Mexico (minutes from San Diego, California) and Mexico City (with direct flights from major United Sates airports), helping US companies establish high-performance "nearshore" Call Centers in Mexico.