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NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

call center needs and the benefits

Welcome To Our New Nearshore Contact Center Facility

Welcome To Our New Nearshore Contact Center Facility
Call Center Services International inaugurated its new facility located on the terrace of the Plaza Agua Caliente commercial building in Tijuana yesterday.
This Shelter with 6 and a half years on the market and about 265 current employees offers Debt Collection, Sales, Marketing, Telemarketing, HR Management, Accounting and other nearshore contact center services to US customers and other countries. Although relatively young in the market, CCSI forecasts growth of up to 50% by the end of 2014, creating jobs that benefit the local economy in Tijuana.


"We are forecasting 500 jobs by the end of next year, we are venturing into new markets to accelerate the company's growth", commented Mr. Jorge Oros, Vice President of Operations.

Learn more about our Nearshore Contact Center Facilities