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NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

call center needs and the benefits

Meet Us At The 2017 ACA International Convention

Meet Us At The 2017 ACA International Convention

Need more debt collection agents to meet receivables recovery goals? A nearshore collection center will reduce agent costs by 50%-70% and help you increase recoveries.

Lets' discuss this at the 2017 ACA International Convention & Expoo (Booth #331) in Seattle, July 16th to 18th...

Call Center Services International works with businesses like Wakefield & Associates, Tempoe, and Check N’ Go to help them establish nearshore satellite collection centers in Mexico and make sure their receivables recovery goals are met with professional, bilingual and FDCPA trained agents.

Key Advantages Of A Nearshore Collection Recovery Center:

• Convenient Proximity to U.S. Border: Baja California, minutes from San Diego, CA. Or Mexico City, 3 hours from major U.S. airports
• Competitive Labor Rates and Professionalism: 50% to 70% less cost than U.S. agents. Best attitude and work ethic in the industry.
• Largest Bilingual (English/Spanish) Workforce in Latin America.
• Excellent Cultural Alignment with U.S. Consumers.
• World-Class Facilities and Technology Infrastructure.

We would be delighted to chat with you at the ACA Convention to discuss how a Nearshore Collection Center would benefit you by Increasing Recoveries and Reducing Operational Expenses.

Discover Nearshore Debt Collection Success in Mexico! Please contact our Sales Line (877) 399-3419 to schedule a quick meeting or stop by our booth #331.



About ACA International

The Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource for success in the credit and collection industry. Founded in 1939, ACA brings together third-party collection agencies, law firms, asset buying companies, creditors and vendor affiliates, representing more than 230,000 industry employees. ACA establishes ethical standards, produces a wide variety of products, services and publications, and articulates the value of the credit and collection industry to businesses, policymakers and consumers.

About Call Center Services International

CCSI is a World-Class Contact Center strategically located in Baja California, Mexico (minutes from San Diego, California) and Mexico City (with direct flights from major United Sates airports), helping US companies establish high-performance "nearshore" Contact Centers in Mexico.