We would be delighted to speak with you

NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

call center needs and the benefits

TEMPOE’s Baja Collections Team Hits Record 1 Million USD in May

TEMPOE’s Baja Collections Team Hits Record 1 Million USD in May
New Hampshire-based TEMPOE is the leading provider of retailer leasing products designed to make consumer-leasing easier and faster. Due to TEMPOE’s tremendous success in recent years, they established a Customer Service and Collection Center in Baja California, Mexico
to support growing business demands. In May 2016, the Baja Collection Team hit a company record $1 Million for the month.

“We have a great team in Baja who support the needs of the diverse businesses we serve.” Said Ben Farmer, Senior Director of Operations, who came to celebrate with his Baja team and reward their hard work.

TEMPOE partnered with Call Center Services International to establish their Baja Center and provide continuous administrative support for their personnel. Mr. Farmer goes on to say “Partnering with CCSI has made our near-shore center a successful venture. They had the expertise to recruit qualified personnel and provide key administrative support in Mexico.” TEMPOE’s Baja team consists of more than 175 highly-professional bilingual agents and support personnel.

TEMPOE is a leading provider of no credit required shopping with several payment options and opportunities for quick and economical ownership for consumers. Founded in 2009 in Manchester, New Hampshire, TEMPOE serves the furniture, home electronics, appliance, jewelry and automotive industries. For more information, visit TEMPOE.com.

About CCSI
Call Center Services International (CCSI) is a World-class Contact Center strategically located in Baja California, Mexico (minutes from San Diego, California), helping US companies establish high-performance bilingual near-shore Contact Centers in Baja California, Mexico. Learn more about these advantages.