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The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

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Let’s Meet At The ACA International 2018 Convention & Expo

Let’s Meet At The ACA International 2018 Convention & Expo

Need to add new capability to your Debt Collection Operation? If so, let's meet at the ACA International 2018 Convention & Expo (Booth #219) in Nashville, July 23rd to 25th.


With over 10 years of experience in the Financial Services Industry, Call Center Services International works with top U.S. companies to help them establish a HIPAA and PCI compliant Nearshore Debt Collection Center in Mexico and make sure their receivables recovery goals are met with professional, bilingual, and FDCPA-trained agents.

Key Advantages Of A Nearshore Collection Center In Mexico:

  • Information Security - PCI Compliant, ISO 20000 Certified & Paperless Environment.
  • Abundant Agent Workforce – Mexico Agents are experienced, bilingual, computer savvy and performance-driven.
  • Increase Recoveries – Greater agent capacity equals more settlements.
  • Operational Control – You maintain control of Agent processes, workflows, technology platforms, and you can measure performance in real-time.
  • Cost Saving – Reduce labor and overhead costs from 40% to 70% (compared to U.S.)


We would be delighted meet with you at the ACA Convention to discuss how a Nearshore Debt Collection Center would benefit your company by Increasing Recoveries and Reducing Operational Expenses.


Let’s chat and discover Nearshore Debt Collection Success in Mexico! Please contact our Sales Line (877) 399-3419 to schedule a quick meeting or stop by our booth #219. See you in Nashville!



About ACA International

The Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource for success in the credit and collection industry. ACA brings together third-party collection agencies, law firms, asset buying companies, creditors and vendor affiliates. ACA establishes ethical standards, produces a wide variety of products, services and publications, and articulates the value of the credit and collection industry to businesses, policymakers and consumers.


About Call Center Services International

With operational expertise in Debt Collection, CCSI is a World-Class Contact Center Service Provider strategically located in Baja California, Mexico (minutes from San Diego, California) and Mexico City (with direct flights from major United States airports), helping North American companies establish high-performing Nearshore Contact Centers in Mexico. CCSI a proud member of ACA International.