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NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

call center needs and the benefits

Meet Us At Auto Finance Summit 2019 in Las Vegas

Meet Us At Auto Finance Summit 2019 in Las Vegas

Call Center Services International (CCSI) is a proud sponsor of the Auto Finance Summit 2019 at the Bellagio, in Las Vegas, October 28th-30th. Stop by our Booth #203 to learn how a Mexico Contact Center can help you improve customer satisfaction and collect more by increasing capacity and reducing cost.


Auto Finance Summit is the premier industry event, bringing together the best and brightest executives in auto lending and leasing for unparalleled networking and education. AFS will have fun and enriching activities such as workshops, luncheons, awards, and more. You will be able to choose from a variety of topics including technology and mobility, customer experience, compliance, and risk.

CCSI has 11 years of experience in the Financial Services Industry. Call Center Services International works with top U.S. auto finance companies to help them expand their capacity with a PCI compliant & ISO 20000 certified Nearshore Contact Center in Mexico and making sure their operational goals are met with professional, bilingual, and FDCPA compliant agents.

Our Expertise:
• Auto Loan & Lease Servicing
• Customer Care
• Collection / redeem and repossess
• Loan Origination / Document Validation
• Customer Negotiation & Conflict Resolution
• QA Monitoring & Scorecard

We would be delighted to meet with you at the 2019 Auto Finance Summit to discuss how a Mexico Contact Center can benefit your company.

Register for the Event

Let’s chat and discover nearshore success in Mexico! Please contact us.

 (877) 399-3419 to schedule a quick meeting or stop by our Booth #203.


See you in Vegas!