Establish a Baja Center without legal exposure in Mexico

Turnkey Program

Establish a Nearshore Center without legal exposure in Mexico

NEARSHORE TURNKEY PROGRAM

This program will allow you to establish a Contact Center without legal exposure and minimal capital expenditure in Mexico. You will have complete control of procedures, protocols, trainings and management functions for the day-to-day operation.

The CCSI management team will administer the operation within our existing corporate structure and utilizing our administrative personnel. CCSI is responsible financially and legally for all Mexican regulations, employees and taxes.

The pricing for the Turn-key Program ranges between $13 to $15 US Dollars per agent per hour. The pricing depends on the number of agents and the length of the agreement. Our Turnkey Program will allow you to establish a Call Center in Mexico without legal exposure and minimal capital expenditure. CCSI will administer your call center within our existing facility and corporate structure.

Included services and items:

  • Accounting, corporate taxes and payroll processing
  • Agent salaries, benefits, medical insurance and taxes
  • Agent screening, hiring and termination
  • Agent Workforce Recruitment (Agents, Supervisors and Support Personnel)
  • Basic Desktop Computer System
  • Corporate structure and responsibility
  • Cubicles, chairs, training facility and break room Facility rent, maintenance, utilities, drinking water and janitorial services
  • Facility security, alarm service and video monitoring
  • Human Resource functions
  • Internet Bandwidth (up to 8 meg)
  • Onsite CCSI management team to support your needs
  • Onsite IT personnel and basic internet infrastructure
  • Training and QA Support (FDCPA certification and client specific)
  • VOIP Soft Phones

Key advantages:

  • Agent control and integration with existing systems
  • All-inclusive Hourly Rate: ranges between $13 to $15 US
  • Doing business in Mexico is handled by CCSI
  • Existing infrastructure (facility, furniture, IT and administrative personnel)
  • Minimal Capital Expenditure (Working Capital & Ramp-Up)
  • No Legal Liability in Mexico

WE VIRTUALLY GUARANTEE YOUR SUCCESS!

Utilizing CCSI's nearshore approach will allow you to eliminate costly administrative personnel and unnecessary overhead.

WE VIRTUALLY GUARANTEE YOUR SUCCESS!

Utilizing CCSI's nearshore approach will allow you to eliminate costly administrative personnel and unnecessary overhead.

PCi
HIPPA
SIGE
ACA
CAC
RMA