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NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

call center needs and the benefits

Learn About Nearshore at RMA International Conference 2020

Learn About Nearshore at RMA International Conference 2020

Join us for RMA International Annual Conference 2020 (Booth #211) at Aria Hotel & Resort, Las Vegas, February 3rd to 6th to stay up to date with the emerging technology, rules, regulations, and top

industry topics.

Don’t miss the opportunity to stop by our booth #211 to learn how a Nearshore contact center can help you reduce your debt collection operational expense and at the same time increase your recoveries.

Increase Your Recoveries With A Compliant Nearshore Contact Center



"The growth that this operation has experienced in a short time speaks to the dedication, professionalism and hard work that you have shown. Thank you for being valued members of the team!," said Richard McCoy, President for Synerprise Consulting Services


With over 11 years of experience in the Financial Services Industry, Call Center Services International works with top U.S. companies to help them establish a HIPAA and PCI compliant Nearshore Debt Collection Center in Mexico and make sure their receivables recovery goals are met and surpassed! With bilingual, bicultural, and FDCPA trained agents.

We would be delighted to meet with you at the RMA Conference and discuss how a Nearshore Debt Collection Center would benefit your company.

Schedule a 1 on 1 at our booth #211 to explain you in detail this cost-saving opportunity! Please contact our Sales Line (877) 399-3419. See you in Las Vegas!


CCSI booth 211 at RMA Floor Plan 2020


About RMA International

RMA is a nonprofit trade association that represents more than 550 companies that support the purchase, sale, and collection of performing and nonperforming receivables on the secondary market. RMA member companies work in a variety of financial services fields, including debt buying companies, collection agencies, law firms, originating creditors, international members and industry-related product and service providers.


About Call Center Services International

With operational expertise in Debt Collection, CCSI is a World-Class Contact Center Service Provider strategically located in Baja California, Mexico (minutes from San Diego, California) and Mexico City (with direct flights from major United States airports), helping North American companies establish high-performing Nearshore Contact Centers in Mexico.